Assistant Community Manager
About The Position
Roundhouse is hiring an Assistant Community Manager at Second + Second Apartments in Minneapolis, Minnesota. This full-time, on-site role works alongside the Community Manager on leasing, rent collection, resident relations, and financial reporting, while offering the opportunity to build skills for managing a property independently. The schedule is Monday through Friday, 9 a.m. to 6 p.m. Compensation is $25–$28 per hour plus commissions. The role helps keep property operations running smoothly by maintaining accurate accounts and records, responding to residents, coordinating move-ins and move-outs, supporting leasing and retention goals, and assisting with financial reporting. The Assistant Community Manager also supports marketing, resident events, and compliance with Fair Housing laws, safety procedures, and company policies.
Requirements
- High school diploma or GED.
- At least 1 year of leasing or assistant property management experience; ideally within a luxury urban development.
- Strong numerical aptitude for balancing financial accounts.
- Customer-centric hospitality skills and strong communication skills.
- Physical capacity to walk a large, multi-floor building for inspections.
- Proficiency with property management platforms such as Yardi Voyager, RentCafe, Appwork, or similar CRM tools.
- Proficiency in Microsoft Office, including Excel, Word, Outlook, Teams, and PowerPoint.
- Working knowledge of property management laws and regulations.
- A customer-service mindset and desire to lead on the team and in the community.
Nice To Haves
- At least 2 years of sales or leasing experience.
Responsibilities
- Welcome prospective residents, answer questions, provide tours, and verify eligibility as a first point of contact.
- Close leases and work toward community goals for occupancy, renewals, turn times, and a rental closing ratio of at least 35%.
- Process applications, renewals, notices to vacate, move-ins and move-outs, transfers, roommate changes, and service requests.
- Coordinate move-ins and move-outs, including inspections, documentation, and deposit accounting.
- Build strong resident relations by addressing concerns and supporting retention.
- Manage resident communication channels and maintain accurate CRM, resident, and vendor records.
- Complete monthly market surveys, track local trends, and recommend competitive pricing to the Community Manager.
- Assist with invoices, occupancy and delinquency tracking, and monthly and annual financial reporting.
- Support marketing initiatives and identify local outreach opportunities.
- Help plan and host resident events.
- Follow Fair Housing laws, safety procedures, and company policy.
Benefits
- Medical insurance, including a zero-cost employee plan.
- Dental insurance.
- Vision insurance.
- 401(k) with employer match.
- Paid time off.
- Nine paid holidays.
- Paid maternity and parental leave.
- Employee housing discount.
- Cell phone stipend.
- Company-paid life insurance.
- Short- and long-term disability options.
- Mental wellness program.
- Perks at Work discounts.
- Professional development support.
- Peer recognition.
- Years-of-service awards.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
