Assistant Community Director

Richardson Properties • Hot Springs, AR

9d • Onsite

About The Position

Richardson Properties is seeking an experienced Assistant Community Director for an apartment community in Hot Springs, Arkansas. The role supports the daily operations and overall performance of the community, working closely with the Community Director. Its focus includes leasing, resident relations, renewals, rent collections, reporting, and administrative support. The ideal candidate is motivated, organized, customer-focused, and able to balance leasing, resident needs, administrative work, and financial reporting while maintaining a professional and welcoming office environment.

The position requires previous multifamily property management or apartment leasing experience. OneSite experience, property reporting, resident account recordkeeping, and experience in a luxury or Class A community are preferred.

Requirements

• At least 2 years of multifamily property management and/or apartment leasing experience.
• Ability to lease apartments, build relationships with prospective residents, and support occupancy goals.
• Strong customer service and resident relations skills.
• Experience with lease renewals, rent collections, and general property administration.
• Excellent verbal and written communication skills.
• Strong organizational, multitasking, and time-management abilities.
• Ability to prioritize responsibilities in a busy leasing office.
• Proficiency with general office equipment and administrative tasks, including typing, filing, scanning, and answering phones.
• Strong attention to detail and accuracy when maintaining records and processing paperwork.
• Ability to work independently while supporting the Community Director and onsite team.
• Professional, dependable, and customer-focused attitude.

Nice To Haves

• OneSite property management software experience.
• Experience preparing property reports and maintaining resident account records.
• Experience working in a luxury or Class A apartment community.

Responsibilities

• Assist the Community Director with day-to-day operations and the overall performance of the apartment community.
• Respond to telephone and walk-in inquiries and convert prospective residents into leases.
• Conduct apartment tours and communicate community features and amenities.
• Qualify prospective residents and ensure applications and leasing documentation are completed accurately.
• Support occupancy goals through effective leasing and follow-up.
• Build positive relationships with current residents and provide outstanding customer service.
• Support resident retention and the lease renewal program.
• Receive and post rent payments and maintain accurate resident account records.
• Prepare and maintain required weekly and monthly property reports.
• Assist with coordinating daily property activities and administrative responsibilities.
• Maintain organized resident files, leasing records, and office documentation.
• Respond to resident questions, requests, and concerns professionally and efficiently.
• Identify resident needs and work with the Community Director to maintain a positive living environment.
• Perform leasing activities in compliance with Fair Housing laws and company policies.
• Complete additional duties and responsibilities as assigned.

Benefits

• Health insurance
• Flexible spending accounts
• 401(k) retirement plan
• Paid holidays
• Opportunities for professional growth and advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed