ASSISTANT COMMUNITY DIRECTOR

Apartment Managing Professionals • Austin, TX

5h

About The Position

The Assistant Community Director supports the Community Director with daily property operations, leasing activities, rent collection, financial reporting, and resident relations. The role includes assisting with lease agreements, ensuring timely rent payments, coordinating resident events, monitoring local housing and rental trends, and maintaining strong customer service. The Assistant Community Director may serve as acting Community Director during the Community Director’s absence.

Requirements

• At least three years of property management experience.
• High school diploma or equivalent.
• Excellent written and verbal communication skills, including the ability to engage effectively across digital platforms and in person.
• Strong interpersonal skills to build and maintain relationships with residents, team members, and stakeholders.
• Proficiency in Microsoft Office and related software.
• Strong organizational skills and the ability to multitask and meet deadlines in a fast-paced environment.
• Ability to stand for extended periods, bend, stoop, squat, kneel, and lift over 20 pounds.
• Occasional property tours with prospective residents as needed.

Nice To Haves

• Bachelor’s degree.
• Experience with ResMan property management software.

Responsibilities

• Support the Community Director in managing daily property operations and addressing resident needs.
• Provide information to prospective residents and respond to their inquiries.
• Ensure timely rent collection and accurate posting of payments.
• Oversee the eviction process for delinquent accounts in accordance with applicable legal requirements.
• Train and mentor staff, including demonstrating effective leasing and sales techniques.
• Prepare and execute detailed, legally compliant lease agreements.
• Manage financial processes, including income verification, payment processing, and default procedures.
• Assist with planning, coordinating, and participating in resident social events.
• Monitor local housing and rental market trends and contribute to submarket data collection.
• Serve as acting Community Director in the Community Director’s absence to ensure continuity of property operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED