Onsite Bilingual Assistant Community Association Manager
About The Position
The Assistant Community Association Manager provides administrative, customer service, and operational support to the Community Association Manager. The role serves as a primary point of contact for homeowners, residents, vendors, and Board members in both English and Spanish, and assists with community operations, inspections, violations, architectural requests, homeowner communications, and Association records management. This is a part-time, onsite position scheduled for 20 hours per week, Monday through Friday, at 43155 Portola Avenue, Palm Desert, California. Compensation is $23.00 per hour; direct experience is highly considered.
Requirements
- Fluent verbal and written communication in English and Spanish.
- Proficiency in Microsoft Office, Outlook, and Teams.
- Strong organization and time-management skills.
- Ability to maintain confidentiality and professionalism.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- High school diploma or GED.
Nice To Haves
- Customer service or administrative experience.
- Community association management experience.
Responsibilities
- Provide bilingual customer service in English and Spanish by phone, email, and in person.
- Assist the Community Manager with homeowner inquiries, work orders, violations, architectural applications, and maintenance requests.
- Conduct community inspections and document CC&R and rule violations.
- Prepare and process violation correspondence, hearing notices, and compliance follow-up letters.
- Maintain homeowner and Association records in C3, TownSq, and shared files.
- Coordinate vendor site visits and service requests.
- Assist with pool keys, remotes, access devices, and resident registrations.
- Process incoming and outgoing mail, scanning, filing, and document retention.
- Translate homeowner correspondence and Association communications between English and Spanish.
- Distribute owner notices and process budget mailers.
- Assist with membership meetings and documentation as needed.
- Handle account inquiries and homeowner account follow-up.
- Coordinate clubhouse reservations and community access requests as assigned.
- Maintain property fact sheets and community databases.
- Perform special projects and other duties assigned by management.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Disability insurance
- Wellness initiatives
- Development initiatives
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
