Assistant Club Manager

Planet Fitness-United Fitness Partners • Ponca City, OK

21h

About The Position

The Assistant Club Manager assists with oversight of club operations, helps ensure an exceptional member experience and the club’s financial stability, and supports teammates in maintaining a high-energy Judgement Free Zone. The role is an opportunity to develop leadership skills and contribute to United FP’s growth and its mission of helping people build healthier, active lifestyles in a welcoming, respectful environment. The Assistant Club Manager is expected to be self-motivated, deliver strong results, and uphold the company’s core values: We Win Together, Be Better Every Day, Be Kind & Respectful, Do the Right Thing, and Everyone Matters. Duties and responsibilities may change as the business grows.

Requirements

• Must be at least 18 years of age.
• High school diploma or GED equivalent.
• Excellent customer service skills and a high degree of member care.
• Previous experience leading teams in a retail or fitness environment.
• Self-starter who is motivated and enthusiastic about creating the best experience for members.
• Well organized, reliable, detail oriented, and able to work without direct supervision in a team environment.
• Must occasionally be able to lift, push, or pull at least 50 pounds.
• Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.

Responsibilities

• Assist with interviewing and recruiting by conducting initial phone interviews with member service representatives and fitness trainers.
• Drive club metrics in alignment with business performance.
• Lead by example and inspire teammates to deliver +1% service, build Raving Fans, and achieve operational excellence.
• Monitor inventory and review daily, weekly, and monthly sales numbers with the Club Manager to identify opportunities and adjust execution to improve performance.
• Uphold company standards and values while maintaining a clean, friendly, and well-maintained club.
• Ensure teammates consistently meet expectations for punctuality, dress code compliance, friendliness, and cleanliness.
• Assist with club audits to ensure all areas are clean, neat, organized, and in like-new condition.
• Support Front End employees’ career growth through training, development, and performance assessment.
• Perform other duties as assigned by the Club Manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED