Assistant Club Manager

BJ's Wholesale Club • Fredericksburg, VA

18h • $67,250 - $84,000

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within the club and drive club performance, especially in directly managed departments. The role prepares individuals to become an Assistant Club Manager in Merchandising, Perishables, or Member Experience, with development and experience tailored to the designated track. The AMIT ensures consistent execution of policies and procedures, positive member service, Grand Opening Look Daily (GOLD) standards, and overall operational leadership. The role includes developing talent, leading audit compliance, collaborating with Business Partners, and overseeing onboarding, certification, and training to support food safety and operational excellence.

As Manager on Duty when needed, the AMIT takes responsibility for club operations, team leadership, and member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained. The role may require annual forklift certification. In Florida, the employee must obtain a qualifier certification for retail propane oversight through the Department of Agriculture and Consumer Services; BJ’s covers applicable training and certification costs.

The AMIT oversees assigned department operations, hiring and onboarding, labor planning, sales and inventory controls, member service standards, operational readiness, talent management, reporting and decision-making, compliance, safety, special initiatives, equipment and facilities, and cross-functional support. The position requires regular, predictable, full attendance and open shift availability. The stated pay range is $67,250 to $84,000.

Requirements

• At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honesty, straightforwardness, and commitment to high levels of member service.
• Excellent communication skills and ability to lead and motivate a large team.
• Understanding of shrink controls, staff development, merchandising, customer service, problem-solving, and conflict resolution.
• Demonstrated ability to lead or supervise cross-functional teams, train team members, and drive and communicate results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Basic computer knowledge, including MS Word, MS Excel, and email.
• Ability to obtain and maintain ServSafe certification.
• Forklift operator qualification required.
• Open shift availability required.
• At least 18 years of age.

Nice To Haves

• Completion of the company training program preferred.
• High school diploma and/or college degree preferred.

Responsibilities

• Partner with the Club Manager and other leaders to oversee daily operations in assigned departments: Merchandising, Perishables, or Member Experience.
• Recruit, interview, hire, onboard, and certify team members in assigned departments.
• Create and manage labor schedules in line with business trends, sales patterns, and budget targets; adjust coverage as needed.
• Drive sales, inventory control, product availability, and shrink management.
• Model and enforce GAA, GOLD, and LAST member experience standards.
• Maintain close-to-open readiness, ensuring departments are clean, stocked, safe, and ready for business.
• Conduct performance reviews, mentor future leaders, and support decisions about promotions, merit increases, transfers, development programs, and succession planning.
• Use production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards, and other club tools to identify opportunities and drive results.
• Enforce food safety, sanitation, OSHA, RIST, cold chain, and other policies and procedures; lead audits and resolve operational issues.
• Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects with club and regional leadership.
• Monitor and promptly escalate equipment and facility issues.
• Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments as directed by the Club Manager.
• Complete daily tasks and initiatives through BJ’s MY WORK system.
• Operate forklifts safely when assigned and in accordance with safety protocols and training.
• Serve as Manager on Duty as needed, taking responsibility for club operations, team leadership, and member engagement during assigned shifts.
• Develop team members through coaching, training, feedback, empowerment, and support for continuous learning.
• Promote an inclusive, ethical, safe, and collaborative team culture; communicate direction, recognize achievements, resolve conflicts, and support talent retention.
• Monitor member engagement and department execution, support resolution of member concerns, and ensure service standards are met.
• Use reporting and knowledge of key metrics to identify trends, meet or exceed labor and supply plans, and drive club and department performance.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Access to earned pay before payday; a fee may apply.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
• Choice of three medical plans, with optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed