Assistant Club Manager

BJ's Wholesale Club • Columbia, MD

4d • $69,500 - $86,750

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within the club and drive club performance, particularly in assigned departments. The training role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. Development and experience are tailored to the designated track, with eventual responsibility for the corresponding departments. The role supports consistent execution of policies and procedures, positive Member service, Grand Opening Look Daily (GOLD) club conditions, audit compliance, collaboration with Business Partners, and team onboarding, certification, and training to support food safety and operational excellence.

As needed, the AMIT serves as Manager on Duty (MOD), assuming responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained in good standing. A forklift license certification may be required yearly. In Florida, the role must obtain a qualifier certification from the Department of Agriculture and Consumer Services for retail propane oversight; BJ’s covers applicable costs and training.

The position leads assigned department operations and talent management, including hiring, onboarding, labor planning, scheduling, sales and inventory performance, Member experience standards, safety and compliance, and operational readiness. It uses reporting and club systems to identify opportunities and drive results, provides cross-functional support at the Club Manager’s discretion, and requires regular, predictable, full attendance. Compensation is estimated at $69,500.00–$86,750.00; actual pay may vary based on location, education, experience, and qualifications.

Requirements

• At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honesty, straightforwardness, and commitment to high levels of Member service.
• Excellent communication skills and ability to lead and motivate a large team.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated ability to lead or supervise cross-functional teams, train team members, and drive and communicate results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Basic computer knowledge, including MS Word, MS Excel, and email.
• Ability to obtain and maintain ServSafe certification.
• Forklift operator qualification required.
• Open shift availability required.
• Must be at least 18 years of age.
• Must maintain regular, predictable, full attendance.
• Frequent movement on hard surfaces and occasional bending, pulling, and reaching; regular lifting up to 50 pounds and occasional heavier lifting with assistance.
• Ability to work with exposure to temperature extremes and loud noises in perishable areas, and potential exposure to cleaning agents.

Nice To Haves

• Completion of the company training program preferred.
• High school diploma and/or college degree preferred.

Responsibilities

• Partner with the Club Manager and other leaders to oversee daily operations across assigned departments: Merchandising, Perishables, or Member Experience.
• Provide strategic department leadership focused on business acumen, accountability, team engagement, and execution of club standards.
• Recruit, interview, hire, staff, onboard, and certify team members in assigned departments.
• Plan and manage labor schedules in line with business trends, sales patterns, budget targets, and operational demands.
• Drive sales, inventory control, product availability, and shrink management.
• Model and enforce GAA (Greet, Anticipate, Appreciate), GOLD, and LAST (Listen, Apologize, Solve, Thank) Member service standards.
• Maintain close-to-open readiness so departments are clean, stocked, safe, and ready for business.
• Conduct performance reviews, mentor future leaders, and make decisions on promotions, merit increases, and transfers; support development programs and succession planning.
• Use production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards, and other tools to identify opportunities and drive results.
• Enforce policies and procedures covering food safety, sanitation, OSHA, RIST, and cold chain compliance; lead audits and resolve operational issues with minimal escalation.
• Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects in coordination with club and regional leadership.
• Monitor equipment and facility issues and escalate them promptly.
• Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments as directed by the Club Manager.
• Execute daily tasks and initiatives assigned through BJ’s MY WORK system.
• Operate a forklift if assigned, following safety protocols and training requirements.
• Serve as Manager on Duty as needed, taking responsibility for club operations, team leadership, and Member engagement during assigned shifts.
• Develop team members through training, feedback, coaching, collaboration, and empowerment; foster continuous learning, inclusion, trust, and open communication.
• Recognize team achievements, support retention and career growth, and resolve conflicts constructively.
• Monitor Member engagement and department execution, support resolution of Member concerns, and ensure premium shopping experiences.
• Maintain club standards, meet or exceed relevant Bottom Quartile core KPI plans, and meet or exceed labor and supply plans.
• Use reporting to understand total club and department performance, identify trends, and improve performance and profitability.
• Maintain regular, predictable, full attendance to support execution and leadership coverage.

Benefits

• Weekly pay.
• Daily Pay access to earned pay before payday; a fee may apply.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options, plus optional dental and vision coverage.
• Health Savings Account (HSA) and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan with shares of BJ’s common stock available at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed