Assistant Club Manager

BJ's Wholesale Club • Chesterfield Township, MI

1d • $61,500

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within a BJ’s Wholesale Club and drive club performance, particularly in assigned departments. The role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee receives development and experience aligned with their designated track and ultimately oversees the corresponding departments. The AMIT ensures consistent execution of policies and procedures, positive member service, Grand Opening Look Daily (GOLD) club conditions, and overall leadership across the club.

The role develops talent, demonstrates leadership, and delivers results. Responsibilities include leading audit compliance, collaborating with Business Partners, and overseeing onboarding, certification, and training to support food safety and operational excellence. The AMIT may serve as Manager on Duty (MOD), taking responsibility for club operations, team leadership, and member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained. A yearly forklift certification may be required. In Florida, the role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight; BJ’s covers applicable costs and training.

The AMIT oversees daily operations in assigned departments; recruits, hires, onboards, and develops team members; plans labor and schedules; drives sales, inventory control, and shrink management; upholds member service and operational standards; and ensures compliance, safety, and readiness. The role uses company tools and reporting to make decisions, supports special initiatives and transitions, monitors equipment and facilities, provides cross-functional leadership as needed, and maintains regular, predictable, full attendance.

The position requires frequent movement on hard surfaces, occasional bending, pulling, and reaching, and regular lifting of up to 50 pounds, with occasional heavier lifting with assistance. The work may involve temperature extremes and loud noises in perishable areas and potential exposure to cleaning agents. The stated pay range starts at $61,500.00.

Requirements

• At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honesty, straightforwardness, and commitment to high levels of member service.
• Excellent communication skills and ability to lead and motivate a large team.
• Understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership capability, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Basic computer knowledge, including MS Word, MS Excel, and email.
• Ability to obtain and maintain ServSafe certification.
• Forklift operator qualification required.
• Open shift availability required.
• At least 18 years of age.

Nice To Haves

• Completion of the company training program.
• High school diploma and/or college degree.

Responsibilities

• Partner with the Club Manager and other leaders to oversee daily operations across assigned departments: Merchandising, Perishables, or Member Experience.
• Recruit, hire, interview, and onboard team members, and oversee their certification and training.
• Plan and manage labor schedules in line with business trends, sales patterns, and budget targets; adjust coverage as needed.
• Drive sales, maintain inventory control and product availability, and minimize shrink.
• Model and enforce member service standards, including GAA (Greet, Anticipate, Appreciate), GOLD, and LAST (Listen, Apologize, Solve, Thank).
• Ensure close-to-open readiness so departments are clean, stocked, safe, and ready for business.
• Conduct performance reviews, mentor future leaders, and make decisions on promotions, merit increases, and transfers; support development programs and succession planning.
• Use club tools and reporting to identify opportunities and drive results.
• Enforce policies and procedures for food safety, sanitation, OSHA, RIST, and cold chain compliance; lead audits and resolve operational issues.
• Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects with club and regional leadership.
• Monitor equipment and facilities and escalate issues promptly.
• Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments as directed by the Club Manager.
• Complete daily tasks and initiatives assigned through BJ’s MY WORK system.
• Operate forklifts safely if assigned and in accordance with safety protocols and training requirements.
• Serve as Manager on Duty as needed, leading club operations, teams, and member engagement during assigned shifts.
• Maintain regular, predictable, full attendance.
• Develop and motivate team members, communicate expectations, build collaboration, hold teams accountable, and drive execution.
• Monitor member engagement and department execution, support resolution of member concerns, and uphold club standards.
• Use reporting to identify trends and opportunities, understand club and department performance metrics, and meet or exceed labor and supply plans.

Benefits

• Weekly pay.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal and sick days, holidays, bereavement leave, and jury duty leave.
• Choice of three medical plans, with optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed