Assistant Club Manager in Training

BJ's Wholesale Club • St. Johns, FL

3d

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within the club and drive club performance, particularly in the departments they manage. The role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. Training and experience are aligned to the designated track, with the trainee ultimately overseeing its corresponding departments.

The AMIT ensures consistent execution of company policies and procedures, positive member service, and Grand Opening Look Daily (GOLD) club standards. The role develops talent, leads audit compliance, collaborates with Business Partners, and oversees onboarding, certification, and training to support food safety and operational excellence. As Manager on Duty when needed, the AMIT takes responsibility for club operations, team leadership, and member engagement during assigned shifts.

A valid ServSafe Food Safety Certification must be obtained and maintained in good standing. The role may require yearly forklift certification. In Florida, the AMIT must obtain a Department of Agriculture and Consumer Services qualifier certification for retail propane oversight; BJ’s covers applicable costs and training. The position requires open shift availability and regular, predictable, full attendance. Compensation starts at $63,750.00; actual salary may vary based on location, education, experience, and qualifications.

Requirements

• At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic.
• Honesty, straightforwardness, and commitment to providing high levels of service to members.
• Excellent communication skills.
• Ability to lead and motivate a large team.
• Solid understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership capabilities, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Basic computer knowledge, including MS Word, MS Excel, and email.
• Ability to obtain and maintain ServSafe certification.
• Forklift operator required.
• Open shift availability required.
• Must be at least 18 years of age.
• Regular, predictable, full attendance is an essential function of the role.

Nice To Haves

• Completion of the company training program.
• High school diploma and/or college degree.
• Familiarity with AI tools, including ChatGPT.

Responsibilities

• Provide strategic leadership for assigned departments in partnership with the Club Manager and other leaders, ensuring accountability, team engagement, and execution of club standards.
• Recruit, interview, hire, onboard, and certify team members in assigned departments.
• Create and manage labor schedules based on business trends, sales patterns, operational needs, and budget targets.
• Drive sales, inventory control, product availability, and shrink-management processes.
• Model and enforce GAA (Greet, Anticipate, Appreciate), GOLD, and LAST (Listen, Apologize, Solve, Thank) service standards.
• Maintain close-to-open readiness by ensuring departments are clean, stocked, safe, and ready for business.
• Conduct performance reviews, mentor future leaders, and support decisions about promotions, merit increases, transfers, development programs, and succession planning.
• Use club tools and reporting, including production-planning tools, NAFS, scorecards, scheduling systems, and reporting dashboards, to identify opportunities and drive results.
• Enforce policies and procedures related to food safety, sanitation, OSHA, RIST, and cold-chain compliance; lead audits and resolve operational issues.
• Coordinate merchandising transitions, seasonal sets, high-value space resets, and special projects with club and regional leadership.
• Monitor equipment and facilities and escalate issues promptly.
• Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments at the Club Manager’s discretion.
• Execute daily tasks and initiatives assigned through BJ’s MY WORK system.
• Operate forklifts safely if assigned and in accordance with safety protocols and training requirements.
• Serve as Manager on Duty as needed, overseeing club operations, team leadership, and member engagement during assigned shifts.
• Maintain regular, predictable, full attendance to support club execution and leadership coverage.
• Develop team members through coaching, training, feedback, empowerment, and continuous-learning opportunities.
• Foster trust, open communication, inclusion, collaboration, and constructive conflict resolution.
• Monitor member engagement and department execution, support resolution of member concerns, and ensure a premium shopping experience.
• Maintain GOLD standards and support performance against relevant core KPIs, labor and supply plans, and club financial goals.

Benefits

• Weekly pay.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans.
• Optional dental and vision plans.
• Health Savings Account (HSA) options.
• Flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions; eligibility requirements vary by position.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed