Assistant Closing Manager Full Time

BJ's Wholesale Club•Hollywood, FL

About The Position

The Assistant Closing Manager works closely with the Closing Manager to provide leadership and direction within the club and drive club performance. When serving as Manager on Duty, this role oversees Recovery, Utility, and Perishable departments—including Produce, Meat, Bakery, Deli, and Dairy/Freezer—as well as overnight preparation, ensuring areas are clean, stocked, and ready for morning opening. The role maintains company policies and procedures, delivers a positive Member experience and Grand Opening Look Daily (GOLD) club conditions, supports audit compliance, collaborates with Business Partners, and oversees onboarding, certification, and training to promote food safety and operational excellence. As needed, the position serves as Manager on Duty and takes responsibility for club operations, team leadership, and Member engagement during assigned shifts. The Assistant Closing Manager leads and develops team members, supports effective closing execution, monitors department performance and financial results, and ensures Member service standards are maintained through the final transaction. The role requires a valid ServSafe Food Safety Certification, which must remain in good standing, and yearly forklift certification. In Florida, the position also requires a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight; the exam is taken online with video, and BJ’s covers applicable costs and training.

Requirements

Two years of experience in retail, supermarket, or warehouse perishable operations preferred.
Experience managing inventory turnover and waste reduction strategies.
ServSafe certification required and must be maintained in good standing.
High school diploma required.
Basic computer proficiency, including MS Word, Excel, and email, required.
Open shift availability required.
Must be at least 18 years of age.
Must complete yearly certification for a forklift license.
In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.
Must maintain all training and required certifications.

Nice To Haves

College degree preferred.

Responsibilities

Oversee Recovery, Utility, Perishable departments, and overnight preparation to ensure areas are clean, stocked, and ready for morning opening.
Walk the club during closing hours to observe execution, engage with Members, and support team performance.
Maintain GOLD standards and service behaviors through closing and until the last Member exits.
Ensure registers, perishable stations, and other service areas remain operational through the final Member transaction.
Resolve or escalate Member concerns during closing.
Monitor evening inventory, product rotation, culling, merchandising, freshness, and in-stock conditions, especially in perishable departments.
Confirm daily cleaning checklists, sweep logs, waste pulls, safety protocols, and audit documentation are completed.
Coach Recovery and Utility Clerks and support their productivity and zone coverage.
Use operational tools and reports—including Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tags, productivity dashboards, and department reporting—to validate execution and improve efficiency.
Identify and escalate issues with compactors, refrigeration units, and cleaning equipment.
Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing team development.
Support underperforming departments by ensuring action plans and daily execution standards are followed.
Collaborate with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and the Member experience.
Inspect product dates and condition and remove damaged or outdated items.
Use BJ’s MY WORK system to complete assigned tasks and comply with company initiatives and product liability protocols.
Provide other operational support as directed by club leadership.
Follow safety protocols and procedures, including safe and effective equipment use.
Maintain regular, predictable, full attendance.
Lead team development, communication, accountability, inclusion, and performance improvement.
Use reporting to identify performance trends and opportunities, understand club and department metrics, and meet or exceed labor and supply plans.

Benefits

Weekly pay.
Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
Choice of three medical plans.
Optional dental insurance.
Optional vision insurance.
Health Savings Account (HSA) options.
Flexible spending account options.
401(k) retirement savings plan with company match for team members 18 and older.
Employee Stock Purchase Plan, with eligible team members able to purchase BJ’s common stock at a 15% discount.