Full Time Assistant Closing Manager
About The Position
The Assistant Closing Manager works closely with the Closing Manager to provide leadership and direction within the club and drive club performance. When serving as Manager on Duty (MOD), the role oversees Recovery, Utility, Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer), and overnight preparation to ensure areas are clean, stocked, and ready for morning opening. The manager maintains policies and procedures, delivers a positive Member service experience, upholds Grand Opening Look Daily (GOLD) club conditions, and supports audit compliance and collaboration with Business Partners. The role oversees onboarding, certification, and training to support food safety and operational excellence, and may take full responsibility for club operations, team leadership, and Member engagement during assigned MOD shifts. A valid ServSafe Food Safety Certification must be maintained in good standing. In Florida, the role must obtain a Department of Agriculture and Consumer Services qualifier certification for retail propane oversight. Annual forklift certification is also required; BJ’s covers applicable costs and training. The position requires open shift availability and regular, predictable, full attendance. Work involves frequent movement on hard surfaces, occasional bending, pulling, and reaching, regular lifting up to 50 pounds and occasional heavier lifting with assistance, and potential exposure to temperature extremes, loud noises, and cleaning agents.
Requirements
- ServSafe certification is required and must be maintained in good standing.
- High school diploma required.
- Basic computer proficiency, including MS Word, Excel, and email, required.
- Open shift availability required.
- Must be at least 18 years of age.
- Must maintain all training and required certifications.
- In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.
- Must complete yearly forklift license certification.
Nice To Haves
- Two years of experience in retail, supermarket, or warehouse perishable operations preferred.
- Experience managing inventory turnover and waste reduction strategies.
- College degree preferred.
Responsibilities
- Oversee Recovery, Utility, Perishable departments, and overnight preparation to ensure the club is clean, stocked, and ready for morning opening.
- Walk the floor during closing hours to observe execution, engage with Members, and support team performance.
- Maintain GOLD Member Standards and service behaviors throughout closing.
- Ensure registers, perishable stations, and service areas remain operational through the final Member transaction.
- Resolve or escalate Member concerns during closing.
- Monitor inventory levels, product rotation, culling, and merchandising, especially in perishable departments.
- Confirm daily cleaning checklists, sweep logs, waste pulls, and safety protocols are completed.
- Coach Recovery and Utility Clerks to support productivity and appropriate zone coverage.
- Use operational tools and reports to validate execution and improve efficiency.
- Ensure sanitation, cold-chain, and safety checklists and documentation meet audit standards.
- Identify and escalate equipment issues involving compactors, refrigeration units, and cleaning equipment.
- Reinforce ServSafe, PPE, and department-specific training during onboarding and ongoing development.
- Support underperforming departments by following through on action plans and daily execution standards.
- Collaborate with club leadership and Department Leads to improve closing routines and Member experience.
- Inspect products for expiration dates and condition, removing damaged or outdated items.
- Use the BJ’s MY WORK system to execute assigned tasks and comply with company initiatives and product liability protocols.
- Provide additional operational support as directed by club leadership.
- Follow safety procedures and use equipment safely and efficiently.
- Maintain regular, predictable, full attendance.
Benefits
- Weekly pay
- Daily Pay access to earned wages before payday (fee may apply)
- Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household
- Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave
- Medical plans
- Optional dental insurance
- Optional vision insurance
- Health Savings Account (HSA)
- Flexible spending account options
- 401(k) retirement savings plan with company match, available to team members 18 and older
- Employee Stock Purchase Plan with shares available at a 15% discount
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
