Assistant Closing Manager

BJ's Wholesale Club•Cutler Bay, FL
•$20

About The Position

The Assistant Closing Manager works closely with the Closing Manager to provide leadership and direction within the club and drive club performance. When serving as Manager on Duty (MOD), this role oversees Recovery, Utility, Perishable departments—including Produce, Meat, Bakery, Deli, and Dairy/Freezer—and overnight preparation, ensuring areas are clean, stocked, and ready for morning opening. The position maintains company policies and procedures, supports a positive Member experience, upholds Grand Opening Look Daily (GOLD) standards, assists with audit compliance, collaborates with Business Partners, and oversees onboarding, certification, and training for food safety and operational excellence. As MOD when assigned, the Assistant Closing Manager takes responsibility for club operations, team leadership, and Member engagement during the shift. The role requires a valid ServSafe Food Safety Certification maintained in good standing. In Florida, the role also requires a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. A yearly forklift certification is required. BJ’s covers applicable certification and training costs. The role requires open shift availability and regular, predictable, full attendance. Working conditions include frequent movement on hard surfaces, occasional bending, pulling, and reaching, regular lifting of up to 50 pounds, occasional heavier lifting with assistance, exposure to temperature extremes and loud noises in perishable areas, and potential exposure to cleaning agents. The stated starting pay is $20.00; no pay range endpoint is provided.

Requirements

  • Two years of experience in retail, supermarket, or warehouse perishable operations preferred.
  • Experience managing inventory turnover and waste-reduction strategies.
  • ServSafe certification required and must be maintained in good standing.
  • High school diploma required.
  • Basic computer proficiency, including MS Word, Excel, and email, required.
  • Open shift availability required.
  • Must be at least 18 years of age.
  • In Florida, must obtain qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.
  • Must complete yearly forklift certification.
  • Must maintain all required training and certifications.
  • Able to regularly lift up to 50 pounds and occasionally lift heavier items with assistance.
  • Able to perform frequent movement on hard surfaces and occasional bending, pulling, and reaching.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Oversee end-of-day execution in Recovery, Utility, Perishable departments, and overnight prep so areas are clean, stocked, and ready for opening.
  • Walk the club during closing hours to observe execution, engage with Members, and support team performance.
  • Maintain GOLD Member Standards and service behaviors through the final Member’s departure.
  • Ensure registers, perishable stations, and service areas remain operational through the final Member transaction.
  • Resolve or escalate Member concerns during closing and support timely service recovery.
  • Monitor evening inventory, product rotation, culling, and merchandising, especially in perishable departments.
  • Verify completion of cleaning checklists, sweep logs, waste pulls, safety protocols, and audit documentation.
  • Coach Recovery and Utility Clerks and support efficient task execution and zone coverage.
  • Use Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department reporting to validate execution and improve efficiency.
  • Identify and escalate equipment issues involving compactors, refrigeration units, and cleaning equipment.
  • Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing team development.
  • Support underperforming departments by following through on action plans and daily standards to address performance gaps.
  • Collaborate with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and Member experience.
  • Inspect product dates and condition and remove damaged or outdated items to maintain food safety.
  • Use BJ’s MY WORK system to complete assigned tasks and comply with company initiatives and product liability protocols.
  • Perform other operational duties as assigned by club leadership.
  • Follow safety protocols and procedures for safe, compliant, and effective equipment use.
  • Maintain regular, predictable, full attendance.
  • Lead teams through clear communication, coaching, feedback, accountability, collaboration, and talent development.
  • Monitor Member engagement and department execution, support issue resolution, and ensure consistent service standards.
  • Use reporting to identify trends and opportunities, understand club and department performance, and meet or exceed labor and supply plans.

Benefits

  • Weekly pay.
  • Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
  • Paid time off, including vacation, personal and sick days, holidays, bereavement leave, and jury duty leave.
  • Choice of three medical plans and optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
  • 401(k) retirement savings plan with company match for team members age 18 and older.
  • Employee Stock Purchase Plan, allowing purchases of BJ’s common stock at a 15% discount through after-tax payroll deductions.
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