Assistant Closing Manager Full Time

BJ's Wholesale Club•Hollywood, FL

2d•$20•Onsite

About The Position

The Assistant Closing Manager works closely with the Closing Manager to provide leadership and direction within the club and drive club performance. When serving as Manager on Duty (MOD), the role oversees Recovery, Utility, and Perishable departments—including Produce, Meat, Bakery, Deli, and Dairy/Freezer—as well as overnight preparation, ensuring areas are clean, stocked, and ready for the morning opening. The role maintains company policies and procedures, supports a positive Member experience, upholds Grand Opening Look Daily (GOLD) standards, and contributes to audit compliance, collaboration with Business Partners, onboarding, certification, training, food safety, and operational excellence. As needed, the Assistant Closing Manager serves as MOD and takes responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be maintained in good standing. In Florida, the role must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. Yearly forklift certification is also required. The qualifier certification exam is online with video; BJ’s covers applicable costs and training. The role leads and develops team members, supports service excellence, maintains club standards, and works toward financial and operational performance goals. Closing duties include monitoring department execution, inventory, freshness, sanitation, safety, equipment, and audit documentation; resolving Member concerns; using company systems and reports; and collaborating with club leadership and department leads.

Requirements

At least 18 years of age.
High school diploma required.
Basic computer proficiency, including MS Word, Excel, and email.
Open shift availability required.
ServSafe Food Safety Certification required and must be maintained in good standing.
Must complete yearly forklift certification.
In Florida, must obtain qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.
Must maintain required training and certifications.
Must be able to meet the described physical and environmental conditions of the role.

Nice To Haves

Two years of experience in retail, supermarket, or warehouse perishable operations preferred.
College degree preferred.
Experience managing inventory turnover and waste-reduction strategies.

Responsibilities

Oversee end-of-day execution in Recovery, Utility, and Perishable departments, as well as overnight preparation, to ensure the club is clean, stocked, and ready for opening.
Walk the sales floor during closing hours to observe execution, engage with Members, and support team performance.
Maintain GOLD Member Standards and service behaviors through the final Member’s departure.
Ensure registers, perishable stations, and service areas remain operational through the final Member transaction.
Resolve or escalate Member concerns during closing and support timely service recovery.
Monitor evening inventory, product rotation, culling, and merchandising, especially in perishable departments.
Verify completion of daily cleaning checklists, sweep logs, waste pulls, and safety protocols.
Coach Recovery and Utility Clerks and support efficient task execution and zone coverage.
Use Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department reporting to validate execution and improve efficiency.
Maintain audit readiness by ensuring sanitation, cold-chain, and safety checklists and documentation are complete and compliant.
Identify and escalate issues with compactors, refrigeration units, and cleaning equipment.
Coach onboarding, ServSafe practices, PPE compliance, and department-specific training.
Support underperforming departments by following up on action plans and daily execution standards.
Collaborate with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and Member experience.
Conduct quality and date checks and remove damaged or outdated products.
Use BJ’s MY WORK system to complete assigned tasks and comply with company initiatives and product liability protocols.
Provide operational support outside the primary scope as directed by club leadership.
Follow safety procedures and use equipment safely and effectively.
Maintain regular, predictable, full attendance.
Lead teams through change, communicate expectations and direction, foster collaboration and accountability, develop talent, and drive execution.
Promote service excellence, monitor Member engagement, and support team members in resolving Member issues.
Maintain club standards, improve relevant bottom-quartile KPIs, meet or exceed labor and supply plans, and use reporting to identify opportunities for performance and profitability.

Benefits

Weekly pay.
Complimentary The Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
Paid time off, including vacation, personal and sick days, holidays, bereavement leave, and jury duty leave.
Medical plan options.
Optional dental insurance.
Optional vision insurance.
Health Savings Account (HSA) options.
Flexible spending account options.
401(k) retirement savings plan with company match for team members age 18 and older.
Employee Stock Purchase Plan, with shares available at a 15% discount.