Assistant Clinic Supervisor

Astor Services • Wingdale, NY

2d

About The Position

The Assistant Clinic Supervisor oversees the administrative and clinical functions of the clinic team and serves as a leader within the program. The role supports agency-wide initiatives and aligns clinical, supervisory, and administrative practices with Astor Services’ mission, values, and priorities. Responsibilities include conducting intake assessments, providing supervision, assigning cases, facilitating training, monitoring documentation and outcome measures, and maintaining an active caseload while modeling best practices in clinical care and professional leadership. The position requires flexibility to travel among program sites in the Bronx to provide oversight, support staff, and promote consistent, high-quality clinical and operational performance. The Assistant Clinic Supervisor collaborates across programs and departments to support service delivery, staff development, and continuous quality improvement.

Requirements

• Master’s degree in social work, mental health counseling, marriage and family therapy, or a related field.
• Maintain a clinical license in the respective field of practice.
• Two to three years of clinical and/or supervisory experience.
• Awareness of and sensitivity to trauma-informed care and the cultural needs of the population served, including the ability to train staff on these issues.

Nice To Haves

• Bilingual skills.

Responsibilities

• Collaborate with the Clinic Supervisor and complete assigned tasks.
• Travel across program sites in the Bronx to provide cross-site oversight, support staff, and promote continuity and quality of care.
• Support agency-wide initiatives and a culture of accountability, innovation, and continuous improvement.
• Guide, mentor, and support team members.
• Maintain a caseload as determined by the Clinic Supervisor and meet productivity and documentation expectations.
• Develop, monitor, and adjust clinician schedules, caseload distribution, and appointment templates.
• Review and monitor client records to ensure timely completion and compliance with internal, external, agency, and regulatory quality standards.
• Assign cases equitably based on staff capacity and client needs.
• Facilitate training and support staff fidelity to evidence-based treatment protocols.
• Collaborate across agency programs and departments to coordinate comprehensive care and support quality improvement.
• Provide direct supervision to clinicians and interns, supporting professional growth and adherence to best practices.
• Monitor high-risk dashboards and ensure adherence to high-risk protocols.
• Participate in weekly agency Suicide Attempt Review Calls as needed.
• Interface with families as needed to support team members.
• Maintain data and reporting structures required by the Office of Mental Health, Department of Health, and Astor.
• Complete weekly, daily, and monthly reports within expected timeframes.
• Promote culturally responsive, trauma-informed clinical practice.
• Complete special projects and assignments as requested by the Clinic Supervisor, Assistant Regional Director, or Regional Director.
• Complete intake assessments and provide clinical coverage during staffing shortages or increased census, including carrying a higher caseload as needed.

Benefits

• Four weeks of paid vacation annually.
• Thirteen paid holidays.
• Four personal days.
• One sick day per month, accruable to 150 days.
• Fully paid individual long-term disability and life insurance.
• Eligibility to participate in agency medical and dental plans for individual or family coverage, with a small employee contribution.
• Longevity incentives.
• Opportunities for growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level