Assistant Clinic Manager/Site Lead

Fraser Valley Cataract and LaserSurrey, BC
CA$27 - CA$37Onsite

About The Position

Fraser Valley Cataract and Laser (FVCL) is a leading BC-based organization that provides patient-centered ophthalmology eye care in advanced medical and surgical facilities. We continue to work towards supporting optimal health outcomes and a better quality of life for our patients. The Assistant Site Lead will be responsible for aiding the Site Lead in leading all aspects of site clinic operations, supporting team development and growth, and ensuring smooth, efficient patient service.

Requirements

  • Minimum 3 years experience in an operations leadership role, ideally within a fast paced clinical environment
  • Post-secondary education
  • Experience in the Ophthalmology and Optometry sectors is a definite asset.
  • Exceptional presentations skills and ability to build rapport with key leadership level stakeholders
  • A high level of urgency and strong attention to detail
  • Excellent organizational and time management skills.
  • Preference and desire to work in a fast-paced, dynamic environment.

Nice To Haves

  • education in healthcare administration or business is an asset

Responsibilities

  • Lead clinic operations and administrative functions, ensuring a high standard of efficiency and patient experience
  • Owns the clinic P&L and is accountable for achieving site revenue and profit targets
  • Maintaining a motivated, engaged & effective team, and creates a culture of collaboration and accountability
  • Build excellent relationships with team members and physicians
  • Plans site operations, comparing them with the company’s objectives and taking appropriate measures to correct unsatisfactory performance and results
  • Evaluates employee performance; places emphasis on employee development
  • Interpret and track P&L statements, budgets, and operational spending
  • Provide reports on progress and activities
  • Ensures high level of patient care and satisfaction by continually improving service levels
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