Assistant Clinic Administrator

Suncoast Community Health Centers Inc.•Palm River-Clair Mel, FL

About The Position

The Assistant Clinic Administrator supports the daily operations of the clinic and assists the Clinic Administrator with special projects. The role provides general supervision of the PA/MR Department when the Clinic Administrator is absent and serves as a liaison between department employees and the manager by maintaining information flow. Responsibilities also include providing department information and procedures to new employees, monitoring patient account information for billing, training personnel, and conducting yearly employee evaluations. The position is classified as non-exempt.

Requirements

  • High school diploma or equivalent.
  • Computer literacy.
  • Knowledge of Medicare, Medicaid, Workers Compensation, and other health insurance.
  • Excellent telephone skills.
  • One year of patient coordinator experience.

Nice To Haves

  • Previous supervisory experience.
  • Two years of experience in Customer Service and Public Relations.
  • Two years of experience in a hospital or clinic office setting.
  • Bilingual in English and Spanish.

Responsibilities

  • Provide general supervision of the PA/MR Department in the Clinic Administrator’s absence.
  • Confirm employees’ schedules and performance status with the Clinic Administrator.
  • Provide new employees with general information about department functions and procedures.
  • Answer incoming calls and provide general information for callers to the Social Services Department, Patient Affairs, and Medical Records.
  • Revise cashiers’ daily runs and count the monies.
  • Collect monthly logs and reports to maintain appropriate statistical information.
  • Maintain information flow between department employees and the manager as a liaison.
  • Assist the Clinic Administrator with daily operations and special projects.
  • Monitor and audit patient account information for billing purposes.
  • Train new personnel as required.
  • Conduct yearly employee evaluations.
  • Perform other duties as assigned.
  • Guide, oversee, and supervise faculty, staff, and students as assigned.
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