Assistant Clinic Administrator

Suncoast Community Health Centers•Palm River-Clair Mel, FL

About The Position

The Assistant Clinic Administrator supports the Clinic Administrator with daily operations and special projects, and provides general supervision of the PA/MR Department when the Clinic Administrator is absent. The role helps maintain department information flow, supports staff schedules and performance tracking, trains new personnel, and monitors patient account information for billing purposes. It also handles departmental phone inquiries, cash reconciliation, and statistical records, and conducts yearly employee evaluations. The position guides, oversees, and supervises faculty, staff, and students as assigned. Other duties may be assigned.

Requirements

High school diploma or equivalent.
Computer literacy.
Knowledge of Medicare, Medicaid, Workers’ Compensation, and other health insurance.
Excellent telephone skills.
One year of patient coordinator experience.

Nice To Haves

Previous supervisory experience.
Two years’ experience in customer service and public relations.
Two years’ experience in a hospital or clinic office setting.
Bilingual in English and Spanish.

Responsibilities

Provide general supervision of the PA/MR Department in the Clinic Administrator’s absence.
Confirm employees’ schedules and performance status with the Clinic Administrator.
Provide new employees with general information about department functions and procedures.
Answer incoming phone calls and provide general information for callers to Social Services, Patient Affairs, and Medical Records.
Revise cashiers’ daily runs and count monies.
Collect monthly logs and reports to maintain appropriate statistical information.
Maintain information flow as a liaison between department employees and the manager.
Assist the Clinic Administrator with daily operations and special projects.
Monitor and audit patient account information for billing purposes.
Train new personnel as required.
Conduct yearly employee evaluations.
Guide, oversee, and supervise faculty, staff, and students as assigned.
Perform other duties as assigned.