OTP Clinic Administrator

Camas Health Recovery Center•Airway Heights, WA

12d•$130,000 - $160,000

About The Position

Camas Health is seeking an experienced, people-first leader to serve as OTP Clinic Administrator. The role is the operational and cultural anchor of the Medication for Opioid Use Disorder (MOUD) program, responsible for day-to-day clinic performance and associated satellite and mobile medication unit locations. The administrator partners closely with the Medical Director on clinical oversight and reports directly to the Care Community Leader to advance the clinic’s strategic goals. The position leads people, clinic operations, regulatory compliance and quality assurance, financial stewardship, revenue-cycle processes, strategic expansion, and community engagement. It oversees the patient experience and service workflows while ensuring care is trauma-informed, culturally responsive, harm reduction-focused, and grounded in tribal sovereignty and community values. The role also serves as the clinic’s Privacy Officer and leads its Quality Assurance/Performance Improvement (QAPI) program.

Requirements

Bachelor’s degree in Healthcare Administration, Public Health, Business, Nursing, Behavioral Health, or a related field; experience may substitute year-for-year.
8–10 years of progressive healthcare leadership, including at least 5 years in a supervisory or operations management role.
Demonstrated knowledge of 42 CFR Part 8, 42 CFR Part 2, HIPAA, DEA requirements, Washington DOH, and Washington HCA Medicaid billing standards.
Experience with DEA inspections, state licensing reviews, federal or state audits, or Washington State/CARF/Joint Commission accreditation.
Strong financial literacy, including budget oversight, reporting, and KPI analysis.
Proficiency with technology platforms and applications, EHR systems, and Microsoft Office Suite.
Proven ability to manage multidisciplinary teams with a coaching-oriented, accountable leadership style.
Strong relationship-building skills across clinical, operational, and administrative teams.
Ability to lead teams through organizational change with transparency and adaptability.
Obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit.
Ability to pass required background checks; no evidence or history of alcohol or drug misuse within the 3 years prior to employment, and no evidence of alcohol or other drug use while employed in the role.
Valid driver’s license, proof of insurance, and clean Motor Vehicle Record.
Extensive knowledge of community resources and behavioral health challenges, including mental illness, domestic violence, and addictive behavior.
Ability to establish and maintain effective working relationships with staff, patients, and outside contacts from varied ethnic, socioeconomic, and cultural backgrounds; strong diplomacy and conflict-resolution skills.
Excellent interpersonal, communication, organizational, and time-management skills.
Professional and ethical conduct in business activities; compliance with required testing, screening, and credentialing.
Ability to sit and stand for extended periods and move between clinic and mobile unit environments.
Ability to lift up to 25 pounds occasionally.
Ability to respond to emergency situations as needed.

Nice To Haves

Master’s degree (MHA, MPA, MPH, MBA, or related).
At least 3 years of direct experience in an OTP, MAT, or substance use disorder treatment setting.
Active Washington State licensure (RN, LMHC, LICSW, SUDP, or equivalent).
Experience in a Washington State-licensed OTP or tribally operated healthcare system.
Experience managing mobile medication units or satellite dosing sites.
Experience leading QAPI programs and revenue-cycle processes in a regulated healthcare setting.
Knowledge of third-party payer enrollment, including Medicaid, Medicare, and commercial insurance, and CAQH maintenance.
Lean, Six Sigma, or other process-improvement certification.

Responsibilities

Develop and support leaders to manage operations, staff, and day-to-day challenges while fostering accountability and ownership.
Set clear expectations, align individual and team goals with clinic priorities, and establish shared measures of success.
Lead recruitment, onboarding, performance management, staff development, and succession planning.
Provide coaching, regular one-on-ones, and proactive communication to strengthen engagement and team connection.
Address performance concerns and workplace challenges through coaching, feedback, and barrier removal.
Promote trauma-informed, culturally responsive, and harm reduction-focused care while upholding accountability and professionalism.
Identify and develop emerging leaders, internal talent pipelines, cross-training, and career advancement opportunities.
Foster an engaged workplace through recognition, collaboration, staff involvement, and feedback.
Lead teams through organizational change with transparent communication and adaptability.
Build relationships across clinical, operational, and administrative teams to support aligned decisions and seamless care delivery.
Oversee end-to-end clinic operations, including dosing, intake, counseling coordination, case management workflow, and patient flow.
Monitor and act on KPIs including census, average daily census, retention rates, no-show rates, and dosing throughput.
Develop and maintain standard operating procedures and operational playbooks aligned with tribal, federal, and state requirements.
Lead continuous improvement initiatives to enhance patient experience and operational efficiency.
Ensure compliance with 42 CFR Part 8, 42 CFR Part 2, HIPAA, DEA requirements, Washington DOH/HCA requirements, and tribal governance standards.
Maintain audit and inspection readiness; oversee documentation integrity and controlled-substance security.
Serve as the clinic’s Privacy Officer and lead the QAPI program.
Oversee diversion prevention, adverse-event monitoring, chart audits, and corrective action plans.
Oversee front-of-house revenue-cycle processes, including registration, eligibility verification, and insurance verification.
Manage clinic operating costs within approved budgets and provide data-driven recommendations to leadership.
Support program expansion, including mobile units, satellite sites, and behavioral health integration.
Ensure services reflect tribal sovereignty, community values, and culturally grounded healing practices.
Participate in community reporting and tribal health initiatives as applicable.
Travel between clinic, satellite, and mobile unit sites as required.
Obtain and maintain a Level 3 Kalispel Tribe of Indians Work Permit; pass required background checks and comply with testing, screening, and credentialing requirements.
Maintain a valid driver’s license, proof of insurance, and a clean Motor Vehicle Record.
Refrain from private business or activity that could conflict with duties to the Kalispel Tribe and conduct business professionally and ethically.