Assistant Catering Manager | Raymond James Stadium

ASM Global•Gibsonton, FL

7d•Onsite

About The Position

The Assistant Catering Manager supports the planning, coordination, and execution of catering operations at Raymond James Stadium, primarily for large-scale ticketed events such as NFL games, collegiate football games, concerts, and other major stadium events, as well as private and corporate functions. The role assists with event preparation, staff supervision, food and beverage service, inventory management, and operational execution, working closely with the Catering Manager and other departments to maintain service standards and provide guests with an exceptional hospitality experience. The position is based on site at Raymond James Stadium in Tampa, Florida. It may involve outdoor weather conditions, varying temperatures, and high-volume event environments. The schedule may include extended shifts and irregular hours, including evenings, weekends, and holidays, depending on event and operational requirements.

Requirements

Demonstrate strong leadership, organizational, and time-management skills.
Effectively supervise and motivate employees in a fast-paced, high-volume environment.
Communicate clearly and professionally with team members, management, clients, and guests.
Exercise sound judgment and problem-solving skills under pressure.
Manage multiple priorities and adapt to changing event demands, timelines, and operational needs.
Demonstrate exceptional attention to detail and a commitment to operational excellence.
Possess strong customer service skills and knowledge of hospitality standards.
Understand catering operations, banquet service, food preparation, and event execution.
Read and interpret banquet event orders, event diagrams, schedules, and operational documents.
Apply basic mathematical skills to inventory management, product quantities, and labor planning.
Maintain effective working relationships with employees, clients, vendors, and other stadium personnel.
Operate equipment necessary to perform catering and event-related responsibilities.
Work independently and collaboratively while maintaining professionalism and accountability.
Communicate effectively with employees, management, and guests in a busy event environment.
Be able to work extended shifts and irregular hours based on operational and event requirements, including evenings, weekends, and holidays.

Responsibilities

Assist in overseeing catering operations for large-scale ticketed events and private and corporate functions.
Support the planning, coordination, setup, execution, and breakdown of catered events, ensuring operational readiness and adherence to service standards.
Collaborate with Culinary, Warehouse, Premium Operations, and other departments to ensure seamless food and beverage service.
Review banquet event orders (BEOs), event timelines, staffing plans, and operational requirements for accurate event execution.
Assist with supervising, training, scheduling, and directing catering staff while promoting accountability, teamwork, and professionalism.
Conduct pre-event walkthroughs and pre-shift meetings to communicate expectations, delegate responsibilities, and prepare staff and event spaces.
Monitor event operations and proactively address staffing challenges, service delays, product shortages, and other operational concerns.
Maintain guest service standards by anticipating guest needs, addressing concerns, and supporting a positive hospitality experience.
Oversee event setup, food and beverage presentation, equipment management, and cleanliness in catering areas.
Ensure compliance with food safety regulations, sanitation standards, responsible alcohol service requirements, and company policies.
Assist with inventory management, product requisitions, labor efficiency, cost controls, and waste reduction.
Support event documentation, staffing coordination, operational checklists, and post-event reporting.
Maintain clear communication with management, clients, and internal departments to support efficient operations and successful event execution.