Concessions Club Supervisor - Raymond James Stadium

Legends Global•Tampa, FL

3d•Onsite

About The Position

The Concessions Club Supervisor supports and leads the setup and operation of assigned concessions, portables, beverage, vending, and in-seat service locations at Raymond James Stadium. The position requires on-site presence in the days before and after events and oversight of multiple concession locations during events. The supervisor leads and supports team members, ensures locations are properly staffed and operating efficiently, and helps deliver excellent guest service while maintaining food safety, alcohol-service, cleanliness, and operational standards. The role requires availability for Tampa Bay Buccaneers, USF, concerts, dirt events, and other major stadium events. Work may extend beyond standard hours and include evenings, weekends, and holidays. The venue is outdoors and may involve heat, humidity, and extreme temperatures. Shifts may require standing and walking for up to 12 hours while navigating ramps, stairs, and elevators, as well as regularly lifting and carrying items up to 50 pounds.

Requirements

Previous supervisory experience in a related role is required.
Must be available for all Tampa Bay Buccaneers, USF, and major stadium events, including concerts and dirt events.
Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays.
Well organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
Strong time management, organizational, and prioritizing skills.
Must be able to obtain food safety and responsible alcohol service certifications.
Ability to work independently and collaboratively.
Command of written and spoken English.
Ability to learn new tasks, remember processes, maintain focus, and complete tasks independently.
Ability to make timely decisions in the context of workflow and operational efficiency.
Ability to communicate and lead teams when timing is essential.
Comfort speaking in front of a group and providing clear direction.
Ability to regularly stand, walk, lift, carry, reach, squat, push, and pull items up to 50 pounds.
Ability to stand and walk for up to 12 hours during a single shift while navigating ramps, stairs, elevators, and guests.

Nice To Haves

Previous food service experience is an asset.
Multilingual ability is an advantage.

Responsibilities

Oversee multiple concession locations during events.
Lead, coach, train, and support team members to ensure procedures are followed, standards are met, and guests receive excellent service.
Conduct pre-shift meetings to communicate event information and timing details.
Ensure assigned locations have appropriate staffing and follow menu recipes while operating efficiently, cleanly, and safely.
Monitor inventory before, during, and after events to prevent product shortages.
Turn on and test equipment before events to confirm it is in good condition and working properly.
Ensure menu boards and registers display the correct menu items and prices.
Maintain a professional appearance and manner, and adhere to and enforce uniform and grooming guidelines.
Ensure locations comply with applicable alcohol and food safety laws and regulations and company standards.
Complete food safety training and alcohol TEAM certification on site.
Perform other duties as assigned.