Stand Lead Concessions - Raymond James Stadium

Legends Global•Tampa, FL

3d•Onsite

About The Position

The Stand Lead oversees one or more assigned concession locations at Raymond James Stadium. The role is responsible for inventory control, guest service, team leadership, food safety and sanitation, responsible alcohol service, and delegating tasks. The Stand Lead helps ensure efficient, clean, and safe operations while delivering excellent guest service at stadium events.

Requirements

Availability for all Tampa Bay Buccaneers, USF, and major stadium events, including concerts and dirt events.
Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays.
Previous supervisory experience in a related role.
Strong verbal and written communication skills in English.
Strong organization, attention to detail, time management, and prioritization skills, with the ability to manage multiple priorities in a fast-paced environment.
Ability to obtain food safety and responsible alcohol service certifications.
Ability to work independently and collaboratively.
Ability to learn new tasks, remember processes, maintain focus, and complete tasks independently.
Ability to make timely decisions in support of workflow and operational efficiency.
Ability to communicate and lead teams when timing is essential.
Comfort speaking in front of a group and providing clear direction.
Ability to regularly stand, walk, lift, carry, reach, squat, push, and pull objects weighing up to 50 pounds.
Ability to stand and walk for up to 12 hours during a single shift while navigating ramps, stairs, elevators, and guests.

Nice To Haves

Previous food service experience.
Multilingual ability.

Responsibilities

Oversee multiple concession locations during events.
Lead, coach, train, and support team members in following procedures, meeting standards, and providing excellent guest service.
Conduct pre-shift meetings to communicate event information and timing details.
Ensure locations have appropriate staffing, follow menu recipes, and operate efficiently, cleanly, and safely.
Monitor inventory before, during, and after events to prevent product shortages.
Turn on and test equipment before events to confirm it is in good condition and working properly.
Ensure menu boards and registers display the correct menu items and prices.
Maintain a professional appearance and manner, and follow and enforce uniform and grooming guidelines.
Ensure locations comply with applicable alcohol and food safety laws, regulations, and company standards.
Complete food safety training and alcohol TEAM certification on site.
Perform other duties as assigned.