In-Seat Hawker – Raymond James Stadium

Legends Global • Tampa, FL

3d • Onsite

About The Position

The In-Seat Hawker provides service to guests at Raymond James Stadium by selling and delivering products throughout the seating areas. The role involves accurately completing guest orders in a friendly manner, replenishing stock, managing inventory, and following venue alcohol policies and state alcohol laws. The hawker is expected to provide excellent customer service, maintain a professional and positive attitude, and work independently or with others in a high-energy, high-volume venue environment. The position requires availability for Tampa Bay Buccaneers, USF, and major stadium events, including concerts and dirt events, and may involve work beyond standard hours, including evenings, weekends, and holidays. Physical work includes standing and walking for up to 12 hours per shift, navigating venue accessways, and regularly lifting and carrying items up to 50 pounds. Work may take place outdoors in heat, humidity, or extreme temperatures.

Requirements

• Previous vendor experience in a high-volume environment.
• Must successfully complete food safety and TEAM (alcohol service) certifications.
• Must be available for Tampa Bay Buccaneers, USF, and major stadium events, including concerts and dirt events.
• Ability to work beyond standard hours when necessary, including evenings, weekends, and holidays.
• Attention to detail, time-management, organizational, and collaboration skills.
• Excellent knowledge of beverage preparations, service standards, guest relations, and etiquette.
• Ability to work independently with limited supervision and collaboratively with others.
• Excellent customer-service skills.
• Effective interpersonal and oral communication skills and command of written and spoken English.
• Ability to perform assigned production tasks involving frequent reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
• Regular ability to stand, walk, lift, carry, reach, squat, push, and pull, with lifting and carrying demands up to 50 pounds.
• Ability to stand and walk for up to 12 hours during a single shift while navigating ramps, stairs, elevators, and guests.
• Ability to learn tasks, remember processes, maintain focus, and complete tasks independently.
• Ability to make timely decisions in a workflow and operational-efficiency context.
• Ability to communicate and direct teams when timing is essential; comfort speaking in front of a group and providing clear direction.

Nice To Haves

• Multilingual ability.

Responsibilities

• Maintain consistency in attitude and behavior and approach tasks with a positive, can-do attitude.
• Walk throughout seating areas and actively sell products.
• Provide a high level of customer service to internal and external guests.
• Maintain a professional attitude and appearance.
• Demonstrate product knowledge and replenish stock.
• Control inventory.
• Use high energy to drive sales.
• Perform math without a cash drawer.
• Work effectively under pressure.
• Follow venue alcohol policies and applicable state alcohol laws.
• Practice safe work habits and follow safety policies, procedures, regulations, and required training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed