Assistant C-Store Manager

Three Bears Alaska, Inc. • Anchorage, AK

2d • $0 - $19 • Onsite

About The Position

The Assistant Store Manager is the Store Manager’s second-in-command and supports store leadership and daily operations. The role coordinates execution across departments, directs and coaches Department PICs and team members, monitors store standards, and helps resolve operational challenges. When the Store Manager is absent or delegates authority, the Assistant Store Manager serves as the senior Manager on Duty and assumes storewide operational responsibility.

The position is based at the placement location in Eagle River, Alaska, with a required training period of at least two weeks at the Wasilla location. The work is primarily in a retail store and may also take place in receiving areas, stockrooms, coolers, freezers, exterior areas, and other store environments. A range of shifts and additional hours may be required based on department needs, and flexibility is required to respond to changing business demands and urgent operational needs.

Requirements

• Demonstrated retail supervisory or management experience involving employee direction and operational responsibility.
• Ability to coordinate multiple departments, priorities, and employees in a fast-paced retail environment.
• Ability to use computers, email, spreadsheets, point-of-sale systems, retail systems, and other Company technology.
• High school diploma or GED required.
• Five years of retail experience or an equivalent combination of relevant education and experience.
• Must maintain required propane certification.
• Must obtain and maintain forklift certification at locations equipped with forklifts.
• Must obtain and maintain alcohol training or certification when required for the assigned location or responsibilities.
• Must obtain and maintain a food worker or food-handler credential when required for assigned duties or location.
• Reliably commute or plan to relocate before starting work.

Nice To Haves

• Grocery, general merchandise, convenience-store, or high-volume retail leadership experience.
• Experience with scheduling, inventory, merchandising, cash controls, safety, and employee development.

Responsibilities

• Support the Store Manager in carrying out storewide priorities, operating plans, customer service expectations, labor objectives, safety requirements, and Company standards.
• Coordinate daily operations across departments and follow up with Department PICs on staffing, merchandising, replenishment, sanitation, customer service, safety, and other priorities.
• Serve as the senior Manager on Duty when assigned or when the Store Manager is absent, addressing operational, employee, customer, safety, and security concerns within delegated authority.
• Observe department and employee performance, provide real-time coaching and direction, and communicate important performance observations to the Store Manager and responsible PIC.
• Conduct regular store walks, identify operational gaps or safety hazards, coordinate corrective action, and verify completion.
• Support staffing, onboarding, training, scheduling, performance management, and employee development in partnership with the Store Manager and Human Resources.
• Monitor front-end operations, cash-handling practices, receiving and backroom activity, inventory controls, merchandising, product availability, shrink controls, and facility conditions.
• Coordinate employee coverage across departments during call-outs, changes in business volume, emergencies, and other operational disruptions.
• Respond to customer concerns and resolve escalated service issues within delegated authority.
• Support safety, security, loss prevention, sanitation, and compliance requirements, taking immediate action when management intervention is needed.
• Ensure assigned employees complete required training and certifications and follow applicable Company procedures.
• Maintain working knowledge of store systems, equipment, and operating processes to support and evaluate store execution.
• Maintain required propane certification and perform propane filling and related customer service in accordance with Company safety procedures.
• Maintain forklift certification and be prepared to operate a forklift at locations where forklifts are used, as operational needs require.
• Provide hands-on support to departments when needed while maintaining appropriate accountability with department leadership.
• Participate in inventories, store resets, projects, meetings, training, and other Company initiatives as assigned.
• Perform other duties and responsibilities as necessary or assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Colonial Life Elective Benefits
• 401(k)
• Paid time off
• Holiday pay
• Automatic raise of $1.00 per hour every 1,040 hours worked, based on straight-time hours until the top of the pay scale is reached.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED