Assistant Business Office Manager

Life Care Center of Sarasota•Sarasota, FL

About The Position

The Assistant Business Office Manager assists the Business Office Manager with the overall administrative, billing, accounting, and payroll functions of the business office, in accordance with applicable laws, regulations, and Life Care standards. The role supports bookkeeping and patient account activities, helps maintain facility financial records, and assumes the Business Office Manager’s duties in that person’s absence. It also involves customer service, teamwork, confidentiality, compliance, and assisting with patient evacuation.

Requirements

High school graduate or equivalent.
Experience in Medicare and insurance billing is required.
Proficiency in Microsoft Word, Excel, and email.
Ability to implement and interpret the business office’s programs, goals, objectives, policies, and procedures.
Ability to make independent decisions when circumstances warrant.
Knowledge of administration practices and procedures, and of laws, regulations, and guidelines governing administrative functions in a post-acute care facility.
Ability to perform proficiently in competency areas including general business office responsibilities, cash receipts and billing, patient rights, and safety and sanitation.
Ability to read, write, speak, and understand English.
Ability to sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours.
Ability to lift 20 pounds from floor to waist and from waist to shoulder, lift and carry 20 pounds, and push or pull 20 pounds.

Nice To Haves

Associate’s degree or equivalent experience.
One year of experience in post-acute care or another geriatric-related field.

Responsibilities

Assist with effective management and oversight of bookkeeping functions, including posting payments and charges to patient ledgers, balancing daily receipts, collecting delinquent accounts, and evaluating whether to refer delinquent accounts to collection agencies.
Maintain the facility checkbook and reconcile it regularly.
Be responsible for patient accounts.
Assume the duties of the Business Office Manager in their absence.
Exhibit excellent customer service and a positive attitude toward patients.
Assist in the evacuation of patients.
Maintain confidentiality of proprietary and confidential information.
Follow company policies, including harassment and compliance procedures, and adhere to Life Care’s Code of Conduct.
Complete mandatory Code of Conduct and other appropriate compliance training.
Promote a culture of integrity, maintain an open-door policy, and not participate in or allow retaliation against people who report good-faith concerns.
Actively implement the compliance program and Code of Conduct and ensure full participation by department staff.
Demonstrate dependable, regular attendance; use reasoning skills and good judgment; and communicate and function productively in an interdisciplinary team.