Assistant Business Office Manager ABOM

CommuniCare Health Services

22d•Onsite

About The Position

Wildwood Healthcare Center, a member of the CommuniCare Family of Companies, is recruiting an Assistant Business Office Manager. The position maintains CHS business office policies and assists with accounts receivable and resident funds. It functions as both a team member and leader, helping ensure work is accomplished and quality service is delivered, supporting team members, and celebrating team successes. The role also manages resources within its control and assists others in managing resources. The Assistant Business Office Manager supports daily and monthly business office operations, including deposits, accounts receivable, resident accounts, census and cash posting, insurance forms, collections and Medicaid-pending records, and bed-hold tracking. The position also assists residents and families with questions, supports outbound mailings, orders office supplies for the building, and participates in training and other assigned activities. It must work within established departmental, center, and home office policies, procedures, objectives, quality improvement programs, and safety, environmental, and infection control standards.

Requirements

Prior work or life experience, preferably in a healthcare setting.
Prior supervisory experience and management training.
Prior experience, preferably with related software applications.
Thorough understanding of accounts receivable and collections, resident funds, and management of information systems.
Ability to make independent decisions when circumstances warrant.
Ability to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
Willingness to seek out new methods and principles and incorporate them into practices.
Basic computer literacy and skills.

Nice To Haves

Healthcare-setting experience.
Experience with related software applications.

Responsibilities

Make daily deposits to the facility bank account.
Assist with reviewing monthly statements for accuracy.
Help keep the Collection Blitz Log and Medicaid Pending Log up to date weekly.
Identify and assist in preparing adjustments, attach supporting documentation, and submit them to the Executive Director for approval.
Assist with monthly accounts receivable duties.
Post ancillaries.
Post daily census activity.
Post daily cash, if applicable.
Maintain an accurate bed-hold utilization log.
Notify residents or responsible parties at the start and end of a bed hold about the remaining days available in the calendar year.
Assist with completing insurance forms as needed.
Assist with answering questions and providing information to families and residents.
Assist with outbound mailings and provide sufficient postage as needed.
Order office supplies for the entire building and control available resources.
Maintain resident accounts.
Attend and participate in scheduled training, education classes, and orientation programs to maintain and enhance quality of care.
Perform other related activities as assigned or requested.
Maintain and work within established departmental, center, and home office policies and procedures, objectives, quality improvement program, and safety, environmental, and infection control standards.