Assistant Business Office Manager ABOM

CommuniCare • Indianapolis, IN

21d • Onsite

About The Position

Wildwood Healthcare Center, a member of the CommuniCare Family of Companies, is recruiting an Assistant Business Office Manager. The role is responsible for maintaining business office policies and assisting with accounts receivable and resident funds. It functions as both a team member and leader, helping ensure work is completed and quality service is delivered while supporting colleagues and celebrating team successes. The position also manages resources within its control and assists others with resource management.

The Assistant Business Office Manager supports daily business office operations, including deposits, accounts receivable tasks, resident accounts, records, insurance forms, mailings, and office supplies. The role also provides information to residents and families, participates in training, and follows departmental, center, and home office policies, quality-improvement objectives, and safety, environmental, and infection-control standards.

Requirements

• Prior work or life experience, preferably in a healthcare setting.
• Prior supervisory experience and management training.
• Prior experience with related software applications is preferred.
• Thorough understanding of accounts receivable and collections, resident funds, and management of information systems.
• Ability to make independent decisions when circumstances warrant.
• Ability to deal tactfully with team members, other staff, residents, family members, visitors, government agencies, and the general public.
• Willingness to seek out new methods and principles and incorporate them into practices.
• Basic computer literacy and skills.

Nice To Haves

• Experience in a healthcare setting.
• Experience with related software applications.

Responsibilities

• Make daily deposits to the facility bank account.
• Assist with reviewing monthly statements for accuracy.
• Help keep the Collection Blitz Log and Medicaid Pending Log up to date weekly.
• Identify and help prepare adjustments, attach supporting documentation, and submit them to the Executive Director for approval.
• Assist with monthly accounts receivable duties.
• Post ancillary charges, daily census activity, and daily cash when applicable.
• Maintain an accurate bed-hold utilization log and notify residents or responsible parties at the beginning and end of a bed hold about remaining days available in the calendar year.
• Assist with completing insurance forms as needed.
• Help answer questions and provide information to families and residents.
• Assist with outbound mailings and provide sufficient postage as needed.
• Order office supplies for the building and control available resources.
• Maintain resident accounts.
• Attend and participate in scheduled training, education classes, and orientation programs.
• Perform other related activities as assigned or requested.
• Follow established departmental, center, and home office policies and procedures, objectives, quality-improvement programs, and safety, environmental, and infection-control standards.

Benefits

• Competitive wages and PTO plans.
• Benefit options for full-time employees, including life and disability plans and medical, dental, and vision coverage.
• 401(k) with employer match.
• Flexible Spending Accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed