Assistant Business Office Manager
About The Position
Creative Solutions in Healthcare is seeking a dedicated and detail-oriented Assistant Business Office Manager to support the financial and administrative operations of a long-term care facility. The role focuses on accuracy, efficiency, and compliance, and requires reliability, strong organizational skills, collaboration, professionalism, and composure in a dynamic environment. The Assistant Business Office Manager supports accounts receivable, billing, claims processing, resident trust fund management, admissions financial verification, and office administration. The position involves communicating with residents, families, staff, and external stakeholders, supporting team training, and participating in interdisciplinary meetings to help maintain accurate census and financial records.
Requirements
- Basic understanding of accounts receivable and financial processes.
- Strong organizational and multitasking skills.
- Proficiency using computers, including typing and 10-key operations.
- Excellent verbal and written communication skills in English.
- Strong attention to detail and ability to meet deadlines.
- Genuine care for elderly and disabled individuals and commitment to resident well-being.
- Ability to comply with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures.
Responsibilities
- Assist with accounts receivable documentation, send collection letters, and follow up on past-due receivables.
- Help compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions.
- Support the processing of Medicare, MSP, Managed Care, and Primary Insurance claims, including timely submissions and weekly follow-ups.
- Assist in tracking and managing resident trust fund accounts in compliance with financial regulations.
- Help complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
- Communicate professionally with residents, families, staff, and external stakeholders to support smooth office operations.
- Help train team members to meet the “3 Deep” backup requirement for office functions.
- Participate in interdisciplinary meetings to review admissions, discharges, and payer changes and maintain an accurate census.
- Manage mail distribution, update census and payer changes in PCC, and assist with adherence to collection policies.
- Support financial verification and completion of required paperwork for new admissions.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- AD&D coverage
- Short-term disability coverage
- Cancer coverage
- Critical illness coverage
- Whole and term life insurance
- Tuition reimbursement for continued education
- Paid time off
- Immediate 401(k) eligibility
- Exceptional corporate resources
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
