Assistant Business Office Manager

Estates Healthcare and Rehabilitation Center • Fort Worth, TX

4d

About The Position

Creative Solutions in Healthcare is seeking a dedicated, detail-oriented Assistant Business Office Manager to support the financial and administrative operations of a long-term care facility. The role helps ensure accuracy, efficiency, and compliance and requires reliability, strong organizational skills, collaboration, and professionalism in a dynamic environment.

The Assistant Business Office Manager supports accounts receivable, billing, claims processing, resident trust fund administration, financial verification for admissions, and office administration. The position also communicates with residents, families, staff, and external stakeholders, supports team training, and participates in interdisciplinary meetings to help maintain an accurate census and smooth financial operations.

Requirements

• Basic understanding of accounts receivable and financial processes.
• Strong organizational and multitasking skills.
• Proficiency with computers, including typing and 10-key operations.
• Excellent verbal and written communication skills in English.
• Strong attention to detail and ability to meet deadlines.
• Genuine care for elderly and disabled individuals and commitment to resident well-being.
• Ability to comply with the Patient Bill of Rights, Employee Responsibilities, and safety policies and procedures.

Responsibilities

• Assist with accounts receivable documentation, send collection letters, and follow up on past-due receivables.
• Help compile and process monthly private billing, post and enter daily cash deposits, and verify financial information for new inquiries and admissions.
• Support timely processing and submission of Medicare, MSP, Managed Care, and Primary Insurance claims, including weekly follow-ups.
• Assist with tracking and managing resident trust fund accounts in compliance with financial regulations.
• Help complete Medicare/HMO claims by the 5th of each month, bill hospice companies promptly, and manage daily deposits.
• Communicate professionally with residents, families, staff, and external stakeholders to support smooth office operations.
• Help train team members to meet the “3 Deep” backup requirement for office functions.
• Participate in interdisciplinary meetings to review admissions, discharges, and payer changes and help maintain an accurate census.
• Perform office administrative tasks, including mail distribution, updating census and payer changes in PCC, and assisting with collection policies.
• Assist with financial verification and required paperwork for new admissions.

Benefits

• Health, dental, and vision insurance for full-time employees.
• AD&D, short-term disability, cancer, critical illness, and other coverage for full-time employees.
• Whole and term life insurance for full-time employees.
• Tuition reimbursement for continued education for full-time employees.
• Paid time off for full-time employees.
• Immediate 401(k) eligibility for full-time employees.
• Exceptional corporate resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed