Assistant Business Manager

Tarragon Property Services•Port Orchard, WA

5d•Onsite

About The Position

Join Tarragon Property Services as an Assistant Business Manager and be part of a team that values your skills, supports your growth, and offers long-term stability. We are looking for an individual willing to learn, take initiative, and make a difference. This role involves working closely with the Business Manager to learn all aspects of property management, including administrative and financial duties. You will supervise staff and manage the property in the Business Manager's absence. Responsibilities include inspecting common areas and units, collecting rent, processing invoices, managing delinquent accounts, entering resident information, maintaining resident files, assisting with lease accuracy, supporting marketing efforts, participating in leasing activities, analyzing slow-leasing units, handling resident service requests, and ensuring renters insurance compliance. The position also emphasizes representing the company professionally and maintaining positive relationships with residents and staff.

Requirements

Business, hospitality or property management background preferred.
Excellent communication, organizational and leadership skills required.
Computer literacy required.
A high school diploma or equivalent is required.
Ability to read, write and speak English fluently.

Nice To Haves

Proficiency in preparing Word documents and Excel spreadsheets in addition to property management software is preferable.
Yardi Voyager software experience is highly desired but not required.

Responsibilities

Work closely with the Business Manager to learn all aspects of property management, including administrative and financial duties.
Supervise staff and manage the property when the Business Manager is absent.
Regularly inspect common areas, units, and grounds; provide improvement recommendations.
Collect and post rent payments from current and former residents; charge deposits and move-in fees.
Make daily deposits for rent and miscellaneous income.
Code and process community invoices in Avid; track paid invoices and forward them for approval when needed.
Deliver non-payment notices to delinquent residents and perform follow-up on late rent or evictions; work on past-due receivables.
Maintain knowledge of state laws related to delinquent account collections.
Enter daily resident information (traffic, move-ins, move-outs, unit conditions, etc.).
Maintain current and past resident files; update Weekly Property Reports; organize older documents.
Assist in ensuring leases and addendums are accurate (names, addresses, rates, etc.).
Support marketing efforts with ideas for promotions, advertising, and rate adjustments.
Participate in leasing activities and stay informed about market trends and competitors.
Assist the Manager with renewal efforts for current residents.
Analyze slow-leasing units and recommend solutions.
Demonstrate strong leadership to earn respect from leasing and maintenance staff.
Help handle resident service requests and concerns.
Follow up with new and current residents to maintain positive relationships.
Always represent the company professionally.
Maintain a courteous, professional attitude with residents, coworkers, and the public.
Ensure renters insurance compliance.
Use Yardi E-Learning for training and development.