Veterinary Assistant Business Manager

Petfolk • Riverton, UT

7h

About The Position

Petfolk is seeking an Assistant Business Manager for Riverton Pet Care Center. This role combines hands-on veterinary patient care with operational leadership. The Assistant Business Manager supports daily clinic operations, coaches and develops teammates, helps drive clinic performance, and serves as the on-site leader when the Business Manager is away. The position also works alongside the medical team to provide patient care and lead by example on the clinic floor.

Clinical duties include patient care, diagnostics and treatment support, surgical preparation, anesthesia monitoring, radiology, dentistry, laboratory diagnostics, medical documentation, and educating pet parents. The role also supports staff training, operational workflows, clinic performance, client service, inventory, facility readiness, and regulatory compliance.

This position is presented as a development pathway for veterinary professionals interested in expanding into operational leadership while continuing to build their clinical skills. Petfolk describes its workplace as collaborative and supportive, with modern technology and opportunities for leadership development and growth.

Requirements

• At least 3 years of veterinary experience in a clinical setting.
• Previous clinical leadership experience.
• Strong technical skills and confidence in patient care, diagnostics, and anesthesia support.
• Excellent communication and interpersonal skills.
• Ability to coach, mentor, and motivate teammates.
• Ability to balance clinical responsibilities with operational leadership.
• Adaptable, proactive, and solutions-oriented.

Nice To Haves

• Fear Free Certification.

Responsibilities

• Deliver patient care, including diagnostics, treatment support, surgical preparation, and anesthesia monitoring.
• Assist with radiology, dentistry, laboratory diagnostics, and medical documentation.
• Educate pet parents about treatment plans, medications, and preventive care.
• Promote Fear Free and low-stress handling techniques.
• Lead by example through strong technical skills and medical excellence.
• Support training and development of Veterinary Assistants and Veterinary Technicians.
• Champion Petfolk initiatives and help drive clinic performance metrics.
• Support daily Pet Care Center operations and act as clinic leader when the Business Manager is unavailable.
• Facilitate team huddles and help manage daily appointment flow.
• Monitor clinic performance metrics and support operational improvements.
• Assist with staffing coordination, scheduling adjustments, and workflow management.
• Address client concerns with empathy, professionalism, and accountability.
• Support inventory management, facility readiness, and regulatory compliance.
• Help maintain a clean, organized, and welcoming environment for pets, clients, and teammates.
• Coach, mentor, and provide real-time support to teammates.
• Reinforce Petfolk standards, standard operating procedures, and service expectations.
• Assist with working interviews, onboarding, and team training.
• Foster accountability, collaboration, and continuous improvement.
• Help create an exceptional experience for pet parents.

Benefits

• Generous paid time off.
• Paid holidays with no on-call or overnight shifts.
• Medical, dental, and vision insurance with multiple plans and employer contributions.
• 401(k) with employer match.
• Life and disability insurance.
• Continuing education support for credentialed staff, including annual stipends and paid time off.
• Fear Free Certification at no cost to the employee.
• Figs scrubs provided.
• Employee discounts on Petfolk services, food, and medications for pets.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed