Assistant Branch Manager II - Bilingual Preferred (English/Spanish)

SiteOne Landscape Supply • Carpinteria, CA

4d

About The Position

The Bilingual Assistant Branch Manager supports the Branch Manager in achieving excellence in branch operations, including inventory management, team development, customer value, and financial performance and growth. The role helps foster teamwork, customer success, and a strong safety culture while contributing to branch goals and continuous improvement. It may include direct supervision of associates.

Requirements

• High school or secondary diploma, or equivalent.
• Excellent communication, customer service, and leadership skills.
• Demonstrated exceptional customer service to customers.
• Ability to respond to and resolve complex questions and issues using product and customer knowledge.
• Ability to identify and capitalize on sales-growth opportunities with current and potential customers.
• Understanding of the sales and operations planning process.
• Readiness to learn and adopt new technologies and ways of working, and encourage others to do so.
• Working knowledge of accounting fundamentals.
• Knowledge of market preferences, competition, regulations, and trends.

Nice To Haves

• Three to five years of experience in retail nursery, irrigation, and/or the landscape industry.
• Three to five years of managerial experience, including leadership, issue management, motivation, and team building.
• Conversational proficiency in English and Spanish.
• Higher education degree.

Responsibilities

• Create a positive environment that encourages teamwork in alignment with SiteOne DNA.
• Work with the Branch Manager to lead the team, recruit talent, and assess branch associates’ strengths and development needs.
• Coach and mentor associates to support high performance and long-term career development.
• Train and coach associates in customer-value best practices and promote a culture focused on customer success.
• Promote an incident-free environment by emphasizing safety and leading by example.
• Support workplace organization, training, and execution of safety policies.
• Implement strategies to achieve goals, monitor performance metrics, and track improvement initiatives.
• Review performance metrics with the Branch Manager and adjust strategies in response to progress and changing market conditions.
• Partner with branch leadership to understand the business impact of emerging technologies and new ways of working, and support and lead their implementation.

Benefits

• Competitive compensation.
• Medical, dental, and vision plans for benefit-eligible associates.
• Paid time off and paid holidays.
• DailyPay availability.
• 401(k) with company match.
• Tuition reimbursement.
• Associate referral program.
• Company apparel and work boot vouchers.
• Advancement opportunities.
• Paid training and business certifications.
• Free counseling services and Employee Assistance Program.
• Life insurance and short- and long-term disability insurance.
• Product discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED