Assistant Branch Manager - West Allis

Tri City National Bank • West Allis, WI

11d

About The Position

Tri City National Bank is a community-focused bank committed to customer service, strong relationships, and supporting community growth. The Assistant Branch Manager oversees daily branch operations, supports teller transactions, and helps ensure an exceptional customer experience. The role also involves developing and training team members, maintaining compliance with bank policies, and improving branch operational efficiency.

Compensation is $27.00–$38.00 per hour, depending on experience. The bank describes a team-oriented environment with opportunities for personal and professional growth, a predictable schedule with major holidays off, and employee benefits. Benefits differ by employment status; eligibility conditions apply.

Requirements

• High school diploma or equivalent.
• At least 2 years of supervisory experience in a bank setting.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle high-stress situations and make quick decisions.
• Knowledge of banking policies and procedures.
• Ethical team player with attention to detail.
• Willingness to travel and attend required meetings.

Responsibilities

• Oversee branch operations, including vault management, wire transfers, ATM functions, and teller transactions.
• Build customer relationships and proactively promote banking products to address customers’ financial needs.
• Coach, develop, and provide regular feedback to employees; conduct performance reviews to support employee growth.
• Train team members on bank products, services, and procedures.
• Provide exceptional customer service by promptly handling inquiries and resolving issues.
• Ensure branch security, regulatory compliance, and audit readiness.
• Maintain a polished, professional appearance and communicate clearly in all interactions.
• Travel and attend required meetings.

Benefits

• 401(k) with company match.
• Up to 20 hours of paid vacation after 6 months for part-time employees, subject to eligibility requirements.
• Tuition reimbursement for full-time employees.
• Medical, dental, and vision coverage for full-time employees.
• Paid vacation and other benefits for full-time employees.
• Predictable schedule with major holidays off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED