Assistant Branch Manager - West Allis

Tri City National Bank • West Allis, WI

1d • $27 - $38 • Onsite

About The Position

Tri City National Bank is a community bank focused on customer service, strong relationships, and community growth. The Assistant Branch Manager oversees daily branch operations, supports teller transactions, and helps ensure an exceptional customer experience. The role also develops and trains team members, maintains compliance with bank policies, and promotes operational efficiency. Compensation is $27.00–$38.00 per hour, depending on experience. The position includes a predictable schedule with no early mornings or late nights and major holidays off. The posting lists benefits for both part-time and full-time employees; it does not specify which employment schedule applies to this opening.

Requirements

• High school diploma or equivalent.
• At least 2 years of supervisory experience in a bank setting.
• Strong customer service, communication, and problem-solving skills.
• Ability to handle high-stress situations and make quick decisions.
• Knowledge of banking policies and procedures.
• Ethical team player with attention to detail.
• Willingness to travel and attend required meetings.

Responsibilities

• Oversee branch operations, including vault management, wire transfers, ATM functions, and teller transactions.
• Build customer relationships and proactively promote banking products to meet customers’ financial needs.
• Coach, develop, and provide regular feedback to employees; conduct performance reviews.
• Train team members on bank products, services, and procedures.
• Handle customer inquiries promptly and resolve issues while providing exceptional service.
• Ensure branch security, regulatory compliance, and audit readiness.
• Maintain a polished, professional appearance and communicate clearly in all interactions.

Benefits

• 401(k) with company match.
• For part-time employees: up to 20 hours of paid vacation after 6 months.
• For full-time employees: tuition reimbursement; medical, dental, and vision coverage; paid vacation and more.
• Benefits start on the first day of the month after the hire date.
• Predictable schedule with major holidays off.
• Personal and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED