Assistant Branch Leader -Aventura Waterways

BankUnited, Inc. • Aventura, FL

5d

About The Position

The Assistant Branch Leader (ABL) oversees the day-to-day operations of an assigned branch or branches and reinforces the Bank’s vision by personally modeling expected sales, service, and production behaviors. This is a branch-based role that serves as the in-branch leader on a day-to-day basis.

The ABL works with the Market Leader to achieve sales, revenue, and credit-quality goals; leads and coaches branch personnel; and coordinates branch activities, including budgeting, personnel, goal achievement, compliance, and client satisfaction. The role maintains operational integrity, service standards, and compliance with bank and regulatory requirements. The ABL also supports employee development and performance, builds business relationships in the community, and identifies and reports suspicious activity.

New hires must attend a two-week Retail Training Class from 9 a.m. to 5 p.m. in Miami Lakes or Boynton Beach. The company may reimburse mileage beyond the employee’s usual commute to their primary office for training. Employees traveling more than 60 miles each way may inquire about hotel reimbursement details.

Requirements

• High school diploma or GED required.
• 3–5 years of progressive branch banking experience with demonstrated leadership capabilities required.
• Strong branch operations and sales experience preferred.
• Attend a two-week Retail Training Class from 9 a.m. to 5 p.m. in Miami Lakes or Boynton Beach.

Nice To Haves

• Associate’s degree preferred.
• Bachelor’s degree preferred.
• Strong branch operations and sales experience preferred.

Responsibilities

• Assist the Market Leader in ensuring the branch meets or exceeds established daily sales and revenue goals and credit-quality standards through personal and staff production.
• Lead, direct, manage, and coach branch personnel to meet or exceed short- and long-term sales goals, serving as the branch’s sales coach.
• Direct and coordinate day-to-day branch activities, including budget, personnel, goal achievement, compliance requirements, and client satisfaction.
• Ensure branch operations are managed accurately and promptly and maintain operational integrity.
• Manage service levels to meet customer expectations.
• Ensure day-to-day compliance and operational risk controls meet bank and regulatory standards and policies.
• Approve specified check amounts, wire transfers, cashier’s checks, uncollected funds, and insufficient funds within credit authority limits set by management.
• Identify obstacles and opportunities and empower team members to address obstacles to sales and service within their control.
• Maintain an understanding of current financial products, policies, procedures, and regulations.
• Follow current policies, procedures, and compliance and audit requirements, including retail assessments, security assessments, and account quality reviews.
• Manage programs and reward systems developed with the Market Leader to improve morale, develop employees, sustain performance, and help reduce turnover.
• Work with Market Leaders in the business community and civic organizations to generate new business.
• Comply with applicable federal and state laws, regulations, and guidance, including anti-money-laundering requirements such as the Bank Secrecy Act and USA PATRIOT Act.
• Follow Bank policies and procedures and complete required training.
• Identify and report suspicious activity.
• Supervise applicable functions, projects, services, and/or employees in accordance with organizational policies and applicable laws.
• Interview, hire, and train employees; plan, assign, and direct work; appraise performance; coach, reward, and discipline employees; address complaints; and resolve problems.

Benefits

• The company may reimburse mileage exceeding the employee’s daily commute to their primary office for training.
• Employees traveling more than 60 miles each way may inquire about hotel reimbursement details.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED