Assist Community Manager

The Michaels Organization•Toms River, NJ

1d•$21 - $23

About The Position

The Assistant Community Manager works under the supervision of the Community Manager and assists with all phases of property operations, including general administration, leasing, and maintenance. The role may also participate in preparing and controlling budgets and directing and controlling property resources. The position includes resident recertifications, leasing support, collections assistance, marketing, work-order coordination, and maintaining compliance with applicable laws and company procedures.

Requirements

At least one year of experience in residential real estate management.
High school diploma or equivalent.
Complete all required company certification training and testing after hiring.
Professional appearance and ability to resolve conflicts professionally.
Excellent organizational skills and attention to detail.

Nice To Haves

Tax Credit, Section 8, and/or Public Housing experience.
Two or more years of college.

Responsibilities

Conduct resident recertification interviews, complete related paperwork and system entries, and submit materials to the corporate office.
Track rental inquiries from referrals, walk-ins, and phone contacts; accept, date- and time-stamp, and log rental applications.
Show vacant units and promote property amenities.
Maintain knowledge of accounts payable and receivable procedures and assist the Community Manager with collections.
Assist with filing eviction court documents and attend court hearings when the Community Manager is unavailable.
Carry out leasing marketing campaigns, including promotions and property and unit tours; prepare, process, and modify lease agreements and related forms.
Monitor competitors and market conditions affecting leasing and property operations, and adjust business and marketing models to support competitiveness and compliance with applicable federal and state laws.
Coordinate with the property messaging service to retrieve messages and return calls as needed.
Stay current on applicable residential rental laws and regulations and company processes and procedures.
Assist the Community Manager with ordering office supplies when necessary.
Initiate, track, and close property work orders using the applicable systems.
Assist the Community Manager with other tasks and duties as required.