Assets Protection Team Leader

Target • Poway, CA

5d • $25 - $42 • Onsite

About The Position

The Assets Protection Team Leader helps keep Target guests, team members, and the brand secure while mitigating shortage risks, preventing theft and fraud, and ensuring products remain available to guests. The role leads a security culture focused on crisis response, safety, crowd management, and support for guests and team members. It implements Assets Protection priorities, responds to theft incidents, supports operational shortage priorities, and leads hourly team members through hiring, development, evaluation, and retention activities.

The position combines guest experience and store operations with physical security and shortage prevention. The Team Leader identifies theft and shortage trends, develops and implements tactics, manages merchandise protection activities and budgets, and conducts or supports investigations and apprehensions in accordance with Target policy. The role partners with store and district leaders, law enforcement, and other retail partners; supports emergency preparedness and incident response; and develops team capability through coaching, training, and accountability.

This is a full-time role, but weekly hours are not guaranteed to reach 40 and may fluctuate according to business needs. The schedule varies to meet guest and business needs and may include early morning or overnight shifts, evenings, weekends, holidays, closing shifts, and peak shopping periods. The job is physically active and requires mobility throughout a scheduled shift, access to all areas of the building, ladder use, and frequent handling or movement of merchandise weighing up to 40 pounds without assistance.

Requirements

• Must be at least 18 years old.
• High school degree or equivalent.
• Meet state or local licensure and other legal requirements related to the position.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Welcoming and helpful attitude and effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, and climb ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without assistance.
• Ability to work a flexible schedule, including nights, weekends, and holidays; reliable and prompt attendance is necessary.
• Ability to remain mobile for the duration of a scheduled shift, which may vary.

Nice To Haves

• Previous retail and/or loss prevention experience.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently meet those commitments.
• Observe team performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, take corrective action, and align the team on execution.
• Support store sales and profitability by helping ensure products are in stock and available to guests, and by welcoming and engaging guests.
• Influence and validate physical security and safety processes, participate in emergency responses, and create security plans for in-store events.
• Educate teams on emergency preparedness and physical security procedures.
• Develop, coach, schedule, and lead hourly team members; support talent planning, onboarding, learning, and performance management.
• Identify theft and shortage trends and risks, and develop tactics with store leaders to reduce shortage and support profitable sales.
• Own prevention, identification, and resolution of external theft incidents, including merchandise protection budgeting and policy-compliant apprehensions.
• Initiate, investigate, and resolve internal investigations as directed by AP leadership.
• Educate store leadership on merchandise protection practices and audit execution; order protection devices and manage the allocated budget in accordance with guidance.
• Implement and follow up on operational changes and communicate Assets Protection priorities to the team, peers, and leadership.
• Maintain trusted, accountable relationships with the leader and Store Director, and relationships with district and store leaders, law enforcement, and other partners.
• Support team candidate evaluation, hiring recommendations, training, and development to close knowledge and skill gaps.
• Model ethical conduct, compliance, inclusivity, safety, and physical security best practices, and hold others accountable to these standards.
• Serve as a first responder for in-store safety incidents; execute safety routines, identify and correct hazards with store leaders, and report or investigate injuries promptly and accurately.
• Participate in legal proceedings as necessary to represent Target's interests.
• Support merchandise protection strategies across the store and address store needs such as emergencies and regulatory visits.
• Perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED