Assets Protection Team Leader

Target • Pittsburgh, PA

10d • Onsite

About The Position

The Assets Protection Team Leader leads security culture and shortage-prevention efforts in a Target store. The role supports guest and team member safety, crisis response, physical security, crowd management, and profitable sales by reducing theft and fraud and helping ensure products remain available. The Team Leader partners with store leaders, public safety officials, law enforcement, and other retail partners, and leads hourly team members through coaching, training, performance management, and talent development.

The position includes responding to safety and security incidents, preventing and resolving theft, conducting apprehensions in accordance with Target policy, and supporting internal investigations as directed. It also involves identifying shortage trends, implementing merchandise-protection strategies, managing related budgets and devices, developing schedules around security needs, and educating store teams on operational priorities and best practices. The role is full-time, though weekly hours are not guaranteed to reach 40 and may fluctuate with business needs. Work schedules vary and may include early morning or overnight shifts, evenings, weekends, holidays, closing shifts, and peak shopping times.

Requirements

• Must be at least 18 years old.
• High school degree or equivalent.
• Meet any state or local licensure and other legal requirements related to the position.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude and effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, climb ladders, and apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving items up to 40 pounds without additional assistance.
• Ability to work a flexible schedule, including nights, weekends, and holidays; reliable and prompt attendance is necessary.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail and/or loss prevention experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, train on, and consistently deliver those commitments.
• Observe team performance, provide feedback, recognize positive guest experiences, and hold team members accountable.
• Review guest, financial, and team outcome metrics, identify opportunities, take action, align the team on execution, and drive results.
• Support store sales and profitability by helping ensure products are in stock and available.
• Welcome and engage guests at the front of the store and on the salesfloor.
• Influence and validate physical security and safety processes, participate in crisis response, and create security plans for in-store events.
• Support education on emergency preparedness and physical security procedures.
• Develop, coach, and lead team members; support talent planning, staffing, interviewing, performance management, onboarding, training, and retention.
• Identify theft, shortage trends, and shortage risks, and develop tactics with store leaders to reduce shortage and support profitable sales.
• Develop team schedules and adjust them based on security and theft trends, with leader validation.
• Prevent, identify, investigate, and resolve external theft incidents; conduct apprehensions in accordance with policy and procedures.
• Initiate, investigate, and resolve internal investigations as directed by the AP leader in the market and/or direct leader.
• Educate store leadership on merchandise-protection best practices and audit execution.
• Implement and follow up on operational changes, communicate AP priorities, and support store teams on operational shortage priorities.
• Order merchandise-protection devices as needed, manage the allocated budget, and follow merchandise-protection guidance.
• Build trusted relationships with the leader and Store Director, and maintain relationships with store and district leaders, law enforcement, and other partners.
• Collaborate with retail partners to analyze industry trends and enhance security for guests and team members.
• Recommend candidates for open positions and develop a guest-centric team at the direction of the direct leader.
• Model ethical conduct, compliance, inclusivity, and accountability; maintain required training and hold team members accountable to expectations.
• Serve as a first responder for in-store safety incidents and execute Target procedures and best practices.
• Lead safety routines, model and recognize safe behaviors, identify and correct hazards with store leaders, respond to incidents, and report or investigate injuries accurately and promptly.
• Execute safety program routines such as Monthly Safety Meetings and Observations.
• Participate in legal proceedings as necessary to represent Target’s interests.
• Model physical-security processes and support merchandise-protection strategies across the store, including storage and application as directed by best practices.
• Address store needs such as emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, life insurance, and other coverage.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Other financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED