Assets Protection Team Leader

Target • Hoffman Estates, IL

1d • $24 - $41 • Onsite

About The Position

The Assets Protection Team Leader leads store security, safety, and shortage-prevention efforts while supporting a positive guest experience and protecting Target’s people, brand, and profitable sales. The role includes leading hourly team members, responding to crises, preventing and resolving theft and fraud, managing security and merchandise-protection practices, and partnering with store leaders, public safety officials, and law enforcement. The schedule varies according to guest and business needs and security patterns, including early morning or overnight shifts, evenings, weekends, holidays, closing shifts, and peak shopping times. This is a full-time position, but it does not guarantee 40 hours per week; hours may fluctuate based on business needs.

Requirements

• Must be at least 18 years old.
• High school degree or equivalent.
• Meet applicable state or local licensing and other legal requirements for the position.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude, with effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, climb ladders, and apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without additional assistance.
• Ability to remain mobile throughout a scheduled shift, which may vary in length.
• Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.

Nice To Haves

• Previous retail and/or loss prevention experience.

Responsibilities

• Deliver and reinforce Target’s guest experience commitments, ensuring team members are trained and consistently provide friendly, welcoming service.
• Observe team performance, give feedback, recognize strong performance, and hold team members accountable to expectations.
• Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results and the guest experience.
• Support sales and profitability by helping ensure products are in stock and available to guests.
• Lead security culture, physical security and safety processes, crisis response, crowd management, emergency preparedness, and security plans for in-store events.
• Serve as a first responder for in-store safety incidents and execute Target procedures and best practices.
• Identify theft and shortage trends and risks, develop and support tactics to reduce shortage, and protect profitable sales.
• Prevent, identify, investigate, and resolve external theft incidents and fraud; conduct apprehensions in accordance with Target policy and procedures.
• Initiate, investigate, and resolve internal investigations as directed by AP leadership.
• Support store leaders with operational shortage priorities and educate store leadership on merchandise-protection practices and audit execution.
• Order merchandise-protection devices, manage the allocated budget, and support merchandise-protection strategies across the store.
• Develop, coach, train, evaluate, and retain team members; support onboarding and close knowledge and skill gaps.
• Support talent planning, staffing, hiring, and performance management, and develop a guest-centric team.
• Develop team schedules and adjust them based on security and theft trends, with leader validation.
• Communicate AP priorities to team members, peers, and leaders, and build relationships with store and district leaders, law enforcement, and other partners.
• Follow up on operational changes and maintain all required training.
• Model ethical conduct, compliance, inclusivity, and safety; hold the team accountable to these standards.
• Execute safety-program routines, identify and correct hazards with store leaders, and report and investigate injuries accurately and promptly.
• Participate in legal proceedings as needed to represent Target’s interests.
• Address store needs, including emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED