Assets Protection Team Leader

Target•Savannah, GA
•Onsite

About The Position

The Assets Protection Team Leader helps protect Target guests, team members, products, and brand by leading security, safety, crisis response, and shortage-prevention activities. The role supports profitable sales by identifying and addressing theft and fraud, maintaining product availability, strengthening physical security, and partnering with store leaders and public safety officials. The position also leads hourly team members, supports talent development, and helps deliver Target’s guest experience commitments. The role requires a variable schedule based on business needs and security and theft patterns, which may include early morning or overnight shifts, evenings, weekends, holidays, closing shifts, and peak shopping times. Although full-time, the role does not guarantee 40 hours per week; hours may fluctuate with business needs. The work is physically active and requires mobility throughout a shift, access to all areas of the building, ladder use, apprehensions in accordance with company policy, and frequent handling or movement of merchandise weighing up to 40 pounds without assistance.

Requirements

  • Must be at least 18 years old.
  • High school degree or equivalent.
  • Meet state or local licensure and other legal requirements related to the position.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team-member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; reliable and prompt attendance is necessary.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail and/or loss prevention experience is preferred but not required.

Responsibilities

  • Deliver Target’s guest experience commitments and ensure team members understand, train for, and consistently meet those commitments.
  • Observe team performance, provide feedback, recognize strong guest experiences, and hold team members accountable.
  • Review guest, financial, and team outcome metrics; identify opportunities, align the team on execution, and drive results.
  • Support store sales and profitability by helping keep products in stock and available to guests.
  • Welcome and engage guests at the front of the store and on the salesfloor.
  • Influence and validate physical security and safety processes; participate in emergency responses and create security plans for in-store events.
  • Support education on emergency preparedness and physical security procedures.
  • Develop, coach, evaluate, and lead team members; support staffing plans, schedules, onboarding, training, and performance management.
  • Identify theft and shortage trends and risks, and partner with store leaders to develop shortage-reduction tactics that support profitable sales.
  • Set team schedules and adjust them based on security and theft trends, with leader validation.
  • Prevent, identify, investigate, and resolve external theft incidents; conduct apprehensions in accordance with Target policy and procedures.
  • Initiate, investigate, and resolve internal investigations as directed by the AP leader in the market and/or direct leader.
  • Educate store leadership on merchandise-protection best practices and audit execution.
  • Order merchandise-protection devices, manage the allocated budget, and follow merchandise-protection guidance and best practices.
  • Communicate AP priorities to the team, peers, and leadership; maintain trusted and accountable relationships with the direct leader and Store Director.
  • Maintain relationships with district and store leaders, law enforcement, and other internal and external partners while protecting Target’s reputation.
  • Analyze industry trends with retail partners and recommend ways to enhance security for guests and team members.
  • Evaluate candidates for open positions and support development of a guest-centric team at the direction of the direct leader.
  • Demonstrate ethical conduct and compliance, maintain required training, and hold team members accountable to expectations.
  • Serve as a first responder for in-store safety incidents and execute Target procedures and best practices.
  • Model safety practices, identify and correct hazards with store leaders, support incident response, and report and investigate injuries promptly and accurately.
  • Execute safety program routines, including Monthly Safety Meetings and Observations.
  • Participate in legal proceedings as necessary to represent Target’s interests.
  • Model physical security processes and support merchandise-protection strategies across the store, including storage and application as directed by best practices.
  • Address store needs such as emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

  • Eligible team members may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits may also be available to eligible team members.
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