Assets Protection Team Leader

Target • Naples, FL

3d • $22 - $38

About The Position

The Assets Protection Team Leader leads security, crisis response, safety, and shortage-prevention work in a Target store. The role supports a secure environment for guests and team members, protects profitable sales by mitigating shortage risks and preventing theft and fraud, and builds relationships with store leaders, public safety officials, and law enforcement. The leader implements daily and weekly Assets Protection priorities, supports business goals, and leads hourly team members through interviewing, development, evaluation, and retention.

Requirements

• Must be at least 18 years old.
• High school degree or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Ability to lead and hold others accountable.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Welcoming and helpful attitude and effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, and climb ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without assistance.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
• Flexible availability for varying hours and shifts, including nights, weekends, holidays, closing shifts, and peak shopping times; reliable and prompt attendance is necessary.

Nice To Haves

• Previous retail and/or loss prevention experience is preferred but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently deliver those commitments.
• Observe team performance, provide feedback, hold team members accountable, and recognize strong guest experiences.
• Review guest, financial, and team outcome metrics; identify opportunities, align the team on execution, and take action to improve results.
• Support store sales and profitability by helping keep products in stock and available, and by welcoming and engaging guests.
• Influence and validate physical security and safety processes; participate in emergency response and create security plans for in-store events.
• Support leader-led education on emergency preparedness and physical security procedures.
• Develop, coach, and lead team members; support staffing plans, performance management, evaluation, and retention.
• Identify theft and shortage trends and risks, and partner with store leaders to develop tactics that reduce shortage and support profitable sales.
• Work schedules aligned to guest and business needs and security and theft patterns; develop team schedules and adjust them based on trends with leader validation.
• Prevent, identify, investigate, and resolve external theft incidents; conduct apprehensions in accordance with Target policy and procedures.
• Initiate, investigate, and resolve internal investigations as directed by the AP leader in the market and/or direct leader.
• Educate store leadership on merchandise protection best practices and audit execution; implement and follow up on operational changes.
• Communicate Assets Protection priorities to the team, peers, and leadership, and maintain relationships with Target partners and law enforcement.
• Order merchandise protection devices, manage the allocated budget, and support merchandise protection strategies across the store.
• Support onboarding and learning, deliver training, and address knowledge and skill gaps through coaching and development.
• Model ethical conduct, compliance, inclusion, and safety; hold the team accountable to applicable expectations and maintain required training.
• Serve as a first responder for in-store safety incidents and execute Target procedures and best practices.
• Lead safety program routines, identify and correct hazards with store leaders, and report and investigate injuries promptly and accurately.
• Participate in legal proceedings as necessary to represent Target’s interests.
• Address store needs such as emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• The posting also refers to financial, education, and well-being benefits; eligibility details are provided through the linked benefits information.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED