Assets Protection Team Leader

Target • Savannah, GA

5d • $22 - $37

About The Position

The Assets Protection Team Leader leads security, safety, shortage prevention, and crisis response in a Target store. The role helps protect guests, team members, the brand, and profitable sales by identifying and addressing theft and fraud, maintaining physical security, and ensuring merchandise is available to guests. The leader partners with store leadership, public safety officials, law enforcement, and retail organization partners, while leading and developing hourly team members. The position is full-time, though weekly hours are not guaranteed to be 40 and may fluctuate with business needs. Schedules vary based on guest and business needs and may include early morning or overnight shifts, evenings, weekends, holidays, closing shifts, and peak shopping times.

Requirements

• Must be at least 18 years old.
• High school degree or equivalent.
• Meet applicable state or local licensure and other legal requirements for the position.
• Ability to lead others and hold them accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Welcoming and helpful attitude and effective communication skills.
• Ability to access all areas of the building, interpret instructions and reports, climb ladders, and apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without additional assistance.
• Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance is necessary.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail and/or loss prevention experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, are trained in, and consistently meet those commitments.
• Observe team performance, provide feedback, recognize strong guest service, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities and take action to improve results and guest experience.
• Support store sales and profitability by helping keep products in stock and available to guests, and by welcoming and engaging guests.
• Influence and validate physical security and safety processes, support emergency responses, and create security plans for in-store events.
• Educate teams on emergency preparedness and physical security procedures.
• Develop, coach, evaluate, and lead team members; support talent planning, staffing, onboarding, learning, and performance management.
• Identify theft and shortage trends and risks, and partner with store leaders to develop tactics that reduce shortage and support profitable sales.
• Develop team schedules and adjust them based on security and theft trends, with leader validation.
• Prevent, identify, investigate, and resolve external theft incidents; conduct apprehensions in accordance with Target policy and procedures.
• Initiate, investigate, and resolve internal investigations as directed by AP leadership.
• Educate store leadership on merchandise protection best practices and audit execution; order merchandise protection devices and manage the allocated budget according to guidance.
• Communicate AP priorities to the team, peers, and leadership, and build relationships with the leader, Store Director, district and store leaders, and law enforcement.
• Implement and follow up on operational changes and support store teams on operational shortage priorities.
• Maintain Target’s reputation through ethical conduct, compliance, and appropriate security tactics; hold team members accountable to expectations.
• Maintain required training and participate in legal proceedings as necessary to represent Target’s interests.
• Serve as a first responder for in-store safety incidents and execute Target procedures and best practices.
• Lead safety routines, model safe behaviors, identify and correct hazards with store leaders, respond to incidents, and report and investigate injuries promptly and accurately.
• Support merchandise protection strategies across the store, including storage and application according to best practices.
• Address store needs such as emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
• 401(k).
• Employee discount.
• Short-term disability and long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED