Assets Protection Team Leader

Target • Valdosta, GA

2d

About The Position

The Assets Protection Team Leader helps keep guests, team members, and the Target brand secure. This role protects profitable sales by mitigating shortage risks, preventing theft and fraud, and helping ensure products are available to guests. The Team Leader supports crisis response, safety, crowd management, physical security, and emergency preparedness while building relationships with store leaders, public safety officials, and law enforcement.

The role leads hourly team members and supports their hiring, onboarding, training, coaching, development, evaluation, and retention. It sets and communicates Assets Protection priorities, reviews guest, financial, and team outcomes, and partners with store leadership to address operational shortages and improve results. The position also identifies and resolves theft incidents and investigations in accordance with Target policies and procedures.

This is a physically active, full-time role with variable hours based on guest, business, security, and theft patterns. Schedules may include early morning or overnight, evening, closing, weekend, holiday, and peak-shopping shifts. Although the role is full-time, Target does not guarantee 40 hours each week; hours may fluctuate with business needs.

Requirements

• Must be at least 18 years old.
• High school degree or equivalent.
• Meet any state or local licensure and other legal requirements related to the position.
• Ability to lead and hold others accountable.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Welcoming and helpful attitude.
• Effective communication skills.
• Ability to access all areas of the building to respond to guest or team member issues.
• Ability to interpret instructions, reports, and information.
• Ability to climb up and down ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 40 pounds without additional assistance.
• Ability to work a flexible schedule, including nights, weekends, and holidays; reliable and prompt attendance is necessary.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

• Previous retail and/or loss prevention experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members understand, train for, and consistently meet those commitments.
• Observe team performance, provide feedback, recognize strong performance, and hold team members accountable.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, and align the team on behaviors and execution that improve results.
• Support store sales and profitability by helping ensure products are in stock and available to guests.
• Welcome and engage guests at the front of the store and on the salesfloor.
• Validate physical security and safety processes, participate in store and emergency crisis responses, and create security plans for in-store events.
• Support education on emergency preparedness and physical security procedures.
• Develop, coach, and lead team members, and support staffing plans, performance management, and accountability.
• Identify store theft and shortage trends, risks in key areas, and tactics to reduce shortage and drive profitable sales.
• Develop team schedules and adjust them to security and theft trends, with leader validation.
• Prevent, identify, and resolve external theft incidents, including apprehensions conducted with sound judgment and in accordance with company policy and procedures.
• Initiate, investigate, and resolve internal investigations as directed by the AP leader in the market and/or direct leader.
• Educate store leadership on merchandise protection practices and audit execution in partnership with key partners.
• Implement and follow up on operational changes and support store teams on operational shortage priorities.
• Order merchandise protection devices, manage the allocated budget, and follow merchandise protection guidance and best practices.
• Communicate Assets Protection priorities to the team, peers, and leadership; build trust and accountability with the leader and Store Director.
• Maintain relationships with Target district and store leaders, law enforcement, and other internal and external partners.
• Collaborate with retail partners to analyze industry trends and enhance security for guests and team members.
• Evaluate and recommend candidates, support onboarding and learning, and close knowledge and skill gaps through training and experience.
• Model ethical conduct, compliance, inclusivity, and safety; hold team members accountable to these expectations and maintain required training.
• Serve as a first responder for in-store safety incidents and execute Target procedures and best practices.
• Manage safety routines, including monthly safety meetings and observations; identify and correct hazards and report or investigate injuries promptly and accurately.
• Participate in legal proceedings as necessary to represent Target’s interests.
• Model physical security processes and support merchandise protection strategies across the store, including storage and application as directed by best practices.
• Address store needs such as emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

• Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED