Assets Protection Team Leader

Target•Valdosta, GA
•$20 - $34•Onsite

About The Position

The Assets Protection Team Leader leads a team responsible for protecting guests, team members, Target’s brand, and profitable sales. The role helps create a strong security and safety culture, responds to crisis events, mitigates shortage risks, prevents theft and fraud, and helps ensure products are available to guests. The Team Leader partners with store leaders, public safety officials, law enforcement, and retail organization partners, and works to maintain Target’s reputation while supporting a welcoming guest experience. This leader sets and communicates Assets Protection priorities, identifies theft and shortage trends, implements security and merchandise-protection strategies, and leads responses to safety incidents and emergencies. The role also includes developing and holding team members accountable, supporting staffing and talent planning, coaching and training the team, and partnering with store leaders on operational priorities. The schedule is variable to meet guest and business needs and may include early morning or overnight shifts, evenings, weekends, holidays, closing shifts, and peak shopping periods. This is a full-time role, but weekly hours are not guaranteed at 40 and may fluctuate with business needs.

Requirements

  • Must be at least 18 years old.
  • High school degree or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Ability to lead and hold others accountable.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting or moving up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; reliable and prompt attendance is necessary.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

  • Previous retail and/or loss prevention experience.

Responsibilities

  • Deliver guest experience commitments and ensure team members are trained to provide a consistent, friendly guest experience.
  • Observe team performance, provide feedback, recognize strong performance, and hold team members accountable.
  • Review guest, financial, and team outcome metrics, identify opportunities, and take action to improve results.
  • Support store sales and profitability by helping ensure products are in stock and available to guests.
  • Influence and validate physical security and safety processes, participate in emergency responses, and create security plans for in-store events.
  • Support the education of store teams on emergency preparedness and physical security procedures.
  • Develop, coach, train, and lead team members; support onboarding and close knowledge and skill gaps.
  • Anticipate staffing needs, support talent planning, develop schedules, and adjust schedules based on security and theft trends.
  • Identify theft and shortage trends and risks, and partner with store and Assets Protection leaders to develop reduction tactics.
  • Prevent, identify, investigate, and resolve external theft incidents; conduct apprehensions in accordance with company policy and procedures.
  • Initiate, investigate, and resolve internal investigations as directed by Assets Protection leadership.
  • Educate store leadership on merchandise protection best practices and audit execution.
  • Order merchandise protection devices, manage the allocated budget, and follow merchandise protection guidance.
  • Communicate Assets Protection priorities to team members, peers, and leaders, and build relationships with store leadership and law enforcement.
  • Collaborate with retail partners to analyze industry trends and enhance security for guests and team members.
  • Evaluate and recommend candidates for open positions and develop a guest-centric team as directed by the direct leader.
  • Demonstrate ethical conduct and compliance, maintain required training, and hold team members accountable to expectations.
  • Serve as a first responder for in-store safety incidents, following Target procedures and best practices.
  • Model safe behaviors, identify and correct hazards with store leaders, assist with incident response, and report and investigate injuries accurately and promptly.
  • Execute safety program routines, including monthly safety meetings and observations.
  • Participate in legal proceedings as necessary to represent Target’s interests.
  • Model physical security processes and support merchandise protection strategies across the store.
  • Address store needs such as emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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