Assets Protection Team Leader

Target • Melbourne Village, FL

1d • $21 - $36 • Onsite

About The Position

The Assets Protection Team Leader leads store security, safety, shortage prevention, and crisis-response work to protect guests, team members, the Target brand, and profitable sales. The role includes leading hourly team members, building a strong safety and security culture, managing Assets Protection priorities, identifying and resolving theft and fraud, and partnering with store leaders, public safety officials, and law enforcement. The leader also supports an easy, inspiring, and friendly guest experience and helps ensure merchandise is available to guests.

This is a full-time role, but it does not guarantee 40 hours per week; hours may fluctuate based on business needs. Work schedules vary to align with guest and business needs and security and theft patterns, and may include early morning or overnight shifts, evenings, weekends, holidays, closing shifts, and other peak shopping times. The role is active and physically demanding, requires mobility throughout shifts, and includes accessing all areas of the building, climbing ladders, apprehending subjects in accordance with company policy, and frequently handling or moving merchandise weighing up to 40 pounds.

The starting pay range is $21.25–$23.25 per hour, and the full pay range is $21.25–$36.15 per hour. Pay depends on factors such as labor markets and, in some cases, education, work experience, and certifications.

Requirements

• Must be at least 18 years old.
• High school degree or equivalent.
• Meet any state or local licensure and/or other legal requirements related to the position.
• Ability to lead and hold others accountable.
• Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Ability to work independently and as part of a team, manage workload, and prioritize tasks independently.
• Welcoming and helpful attitude and effective communication skills.
• Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance is necessary.
• Ability to access all areas of the building, interpret instructions and reports, climb ladders, and apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without additional assistance.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Nice To Haves

• Previous retail and/or loss prevention experience is preferred, but not required.

Responsibilities

• Deliver guest experience commitments and ensure team members are trained to consistently provide a friendly, inspiring, and easy guest experience.
• Observe team members, provide feedback, recognize strong performance, and hold them accountable to expectations.
• Review guest, financial, and team outcome metrics; identify opportunities, take action, align the team on execution, and drive results.
• Support store sales and profitability by helping ensure products are in stock and available, and by welcoming and engaging guests.
• Influence and validate physical security and safety processes; respond to emergencies and crises; and create security plans for in-store events.
• Support store leadership in educating teams about emergency preparedness, physical security, and operational shortage priorities.
• Develop, coach, and lead team members; support talent planning, staffing, performance management, onboarding, training, and closing skill gaps.
• Identify theft and shortage trends and risks, and work with store leaders to develop tactics that reduce shortage and support profitable sales.
• Develop team schedules and adjust them based on security and theft trends, with leader validation.
• Prevent, identify, investigate, and resolve external theft incidents; conduct apprehensions in accordance with Target policy and procedures.
• Initiate, investigate, and resolve internal investigations as directed by the AP leader in the market and/or the direct leader.
• Educate store leadership on merchandise protection best practices and audit execution in partnership with key partners.
• Order merchandise protection devices as needed, manage the allocated budget, and follow merchandise protection guidance.
• Communicate Assets Protection priorities to the team, peers, and leadership, and build trust and accountability with the leader and Store Director.
• Maintain relationships with district and store leaders, law enforcement, and other internal and external partners.
• Collaborate with retail partners to analyze industry trends and improve security for guests and team members.
• Evaluate candidates for open positions and help develop a guest-centric team at the direction of the direct leader.
• Demonstrate ethical conduct and compliance, hold others accountable, and maintain required training.
• Serve as a first responder for in-store safety incidents and follow Target procedures and best practices.
• Model and lead safety practices, identify and correct hazards with store leaders, respond to incidents, and report and investigate injuries promptly and accurately.
• Execute safety program routines, including monthly safety meetings and observations.
• Participate in legal proceedings as necessary to represent Target’s interests.
• Model physical security processes and support merchandise protection strategies, including storage and application according to best practices.
• Address store needs, including emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Additional financial, education, and well-being benefits may be available to eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED