Assets Protection Team Leader, Las Cruces NM

Target•Las Cruces, NM
•Onsite

About The Position

The Assets Protection Team Leader helps keep guests, team members, and Target’s brand secure while protecting profitable sales by mitigating shortage risks and preventing theft and fraud. The role leads security culture, crisis response, safety, and crowd-management planning; implements Assets Protection priorities; responds to theft incidents; and partners with store leaders, public safety officials, and law enforcement. The position also leads hourly team members through interviewing, development, evaluation, and retention, and supports a guest-focused, safe, and inclusive store environment. The leader identifies and responds to theft and shortage trends, manages merchandise-protection practices and budgets, conducts or supports investigations and apprehensions in accordance with Target policy, and helps store teams improve operational shortage outcomes. The role includes schedule planning around security and theft patterns, training and coaching team members, maintaining required training, responding to in-store safety incidents, and participating in legal proceedings as needed. The work is full-time, physically active, and scheduled according to guest and business needs, including varying shifts and weekends or holidays; weekly hours are not guaranteed to be 40 and may fluctuate.

Requirements

  • Must be at least 18 years old.
  • High school degree or equivalent.
  • Meet applicable state or local licensure and other legal requirements related to the position.
  • Ability to lead and hold others accountable.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Welcoming and helpful attitude and effective communication skills.
  • Ability to access all areas of the building, interpret instructions and reports, and climb ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without additional assistance.
  • Ability to work a flexible schedule, including nights, weekends, holidays, closing shifts, and other peak shopping times; reliable and prompt attendance is necessary.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail and/or loss prevention experience is preferred, but not required.

Responsibilities

  • Deliver and reinforce Target’s guest experience commitments, recognizing strong performance and addressing opportunities for improvement.
  • Review guest, financial, and team outcome metrics, identify opportunities, and align the team on behaviors and execution that improve results.
  • Support store sales and profitability by helping ensure products are in stock and available.
  • Welcome and engage guests at the front of the store and on the salesfloor.
  • Influence and validate physical security and safety processes, participate in emergency response, and create security plans for in-store events.
  • Support education of store teams on emergency preparedness and physical security procedures.
  • Develop, coach, evaluate, and lead team members; support talent planning, onboarding, training, and closing skill gaps.
  • Identify theft and shortage trends and risks, and partner with store leaders to develop tactics to reduce shortage and drive profitable sales.
  • Develop team schedules and adjust them based on security and theft trends, with leader validation.
  • Prevent, identify, investigate, and resolve external theft incidents; conduct apprehensions in accordance with Target policy and procedures.
  • Initiate, investigate, and resolve internal investigations as directed by the Assets Protection leader or direct leader.
  • Educate store leadership on merchandise-protection best practices and audit execution.
  • Implement and follow up on operational changes and support store teams on operational shortage priorities.
  • Order merchandise-protection devices, manage the allocated budget, and follow merchandise-protection guidance and best practices.
  • Communicate Assets Protection priorities to the team, peers, and leadership, and maintain relationships with store and district leaders and law enforcement.
  • Collaborate with retail partners to analyze industry trends and enhance security for guests and team members.
  • Demonstrate ethical conduct, compliance, inclusivity, and accountability; hold team members accountable to expectations.
  • Serve as a first responder for in-store safety incidents and execute Target procedures and best practices.
  • Lead safety routines, model safe behavior, identify and correct hazards with store leaders, respond to incidents, and report or investigate injuries accurately and promptly.
  • Participate in legal proceedings as necessary to represent Target’s interests.
  • Model physical security processes and support merchandise-protection strategies across the store, including storage and application according to best practices.
  • Address store needs such as emergencies and regulatory visits, and perform other duties based on business needs.

Benefits

  • Eligible team members may receive comprehensive health benefits, which may include medical, vision, dental, and life insurance.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits and programs.
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