Assets Protection Specialist (Retail Theft & Fraud Investigator)

Target • Kailua Kona, HI

16d • $27 - $45

About The Position

The Assets Protection Specialist helps protect Target’s guests, team members, brand, and profitable sales by reducing shortage, preventing theft and fraud, and ensuring products are available to guests. The role uses surveillance, intelligence-led tactics, technology, reporting, and Target’s Assets Protection practices to identify and address theft risks. It also involves documenting cases, conducting apprehensions in accordance with company policy, responding to security incidents, and maintaining relationships with store leaders, public safety officials, and law enforcement.

The specialist supports a welcoming guest experience, assists guests and peers, and adapts to changing business needs. The position is active and physically demanding, includes a flexible schedule that may involve nights, weekends, holidays, and peak shopping times, and requires compliance with safety policies and Assets Protection procedures. Although described as full-time, weekly hours are not guaranteed to reach 40 and may fluctuate with business needs.

Requirements

• Must be at least 18 years old.
• High school diploma or equivalent.
• Meet any state or local licensure and other legal requirements related to the position.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Effective communication skills.
• Ability to work independently and with a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to climb up and down ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without assistance.
• Ability to work a flexible schedule, including nights, weekends, and holidays, report as scheduled, work scheduled shifts, and take required meal and rest breaks.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.
• Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Responsibilities

• Deliver a friendly, helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adapt to business and guest needs to support an easy and inspiring guest experience.
• Prevent and resolve theft to support sales, profitability, and product availability.
• Conduct apprehensions in shortage focus areas using good judgment and strictly following Assets Protection policies and procedures.
• Identify theft trends using technology, reporting, and surveillance tactics.
• Gather intelligence and communicate important issues to help prevent theft.
• Use video systems to monitor theft activity.
• Respond to security incidents and submit required documentation in accordance with policy and procedures.
• Promote physical security and safety by building awareness and training team members on safe and secure standards.
• Demonstrate inclusivity and create equitable experiences.
• Work safely, comply with safety policies and training, and report or correct hazards when possible.
• Maintain positive work relationships with public safety officials and law enforcement.
• Participate in legal proceedings as necessary to represent Target’s interests.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits and programs.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED