Assets Protection Specialist

Target•Rochester, NY
•$23 - $38•Onsite

About The Position

Assets Protection teams help keep guests, team members, and the Target brand secure. They protect profitable sales by mitigating shortage risks, preventing theft and fraud, and helping ensure products are available to guests. The team builds relationships with store leaders, public safety officials, and law enforcement. The Assets Protection Specialist uses surveillance and intelligence-led tactics, Target’s video surveillance system, and established Assets Protection practices to help keep people safe and reduce shortage. The role includes identifying theft and fraud risks, conducting apprehensions in accordance with policy, documenting cases and incidents, and responding to security incidents. It also includes supporting guest service and store operations, promoting a safe and secure culture, and representing Target’s interests in legal proceedings as necessary. This is a physically active, full-time role with a flexible schedule that may include nights, weekends, holidays, and other peak shopping times. Although the position is full-time, weekly hours are not guaranteed at 40 and may fluctuate with business needs. The starting pay range is $22.50–$24.50 per hour; the full pay range is $22.50–$38.25 per hour.

Requirements

  • Must be at least 18 years old.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Ability to climb ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without assistance.
  • Ability to work a flexible schedule, including nights, weekends, and holidays; report for scheduled shifts and take required meal and rest breaks.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.
  • Ability to remain mobile for the duration of a scheduled shift, which may vary in length.

Responsibilities

  • Create a friendly and helpful guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them after transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Adapt to business and guest needs to provide an easy and inspiring guest experience.
  • Support store sales, guest service, and profitability by preventing and resolving theft so products remain available to guests.
  • Resolve theft using good judgment and conducting apprehensions in shortage focus areas while following Assets Protection policies and procedures.
  • Identify theft trends using technology, reporting, and surveillance tactics.
  • Gather intelligence and communicate important issues to help prevent theft.
  • Use video systems appropriately to monitor theft activity.
  • Respond to security incidents and submit documentation in accordance with Assets Protection policies and procedures.
  • Promote physical security and safety awareness and train team members on safe and secure standards throughout the building.
  • Demonstrate inclusivity, respect diverse perspectives, and help create equitable experiences.
  • Follow safety policies, best practices, and training; report hazards and correct them where possible.
  • Maintain positive working relationships with public safety officials and law enforcement.
  • Participate in legal proceedings as necessary to represent Target’s interests.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may have access to comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance.
  • 401(k)
  • Employee discount
  • Short-term disability
  • Long-term disability
  • Paid sick leave
  • Paid national holidays
  • Paid vacation
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