Assets Protection Specialist

Target • Wilmington, MA

5d • $25 - $43

About The Position

Assets Protection Specialists help keep Target guests, team members, and the brand secure while reducing shortage and protecting profitable sales. The role uses surveillance, intelligence-led tactics, Target’s video systems, and established Assets Protection practices to prevent and resolve theft and fraud. Specialists document cases, may conduct apprehensions in accordance with company policies, respond to security incidents, and build relationships with store leaders, public safety officials, and law enforcement.

The position also contributes to a welcoming guest experience by greeting and assisting guests, resolving shopping issues, thanking guests, supporting peers, and adapting to business needs. Specialists promote a culture of physical security and safety, communicate and train safe practices, follow safety policies, and may participate in legal proceedings on Target’s behalf. Other duties may be assigned based on business needs.

This is a full-time role, but hours are not guaranteed to reach 40 per week and may fluctuate based on business needs. The schedule is flexible and may include varying shifts, nights, weekends, holidays, and peak shopping times. The work is active and physically demanding, may involve exposure to varying temperatures and humidity, and requires mobility throughout shifts.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Meet applicable state or local licensure and other legal requirements for the position.
• Welcoming and helpful attitude toward guests and team members.
• Ability to communicate using multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
• Effective communication skills.
• Ability to work independently and as part of a team.
• Ability to manage workload and prioritize tasks independently.
• Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
• Ability to climb up and down ladders.
• Ability to apprehend subjects in accordance with company policy.
• Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving items up to 40 pounds without assistance.
• Ability to work a flexible schedule that may include nights, weekends, and holidays; attend scheduled shifts and take required meal and rest breaks.
• Ability to remain mobile for the duration of a scheduled shift, which may vary in length.
• Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties.

Responsibilities

• Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and sincerely thanking them after transactions.
• Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
• Adapt to business and guest needs to provide an easy and inspiring shopping experience.
• Help support sales, guest service, and profitability by keeping products available through theft prevention and resolution.
• Use good judgment and follow Assets Protection policies and procedures when resolving theft and conducting apprehensions in shortage focus areas.
• Identify theft trends using technology, reporting, and surveillance tactics.
• Gather and communicate intelligence to help prevent theft.
• Use video systems to monitor theft activity.
• Respond to security incidents and submit required documentation in accordance with policy and procedures.
• Promote physical security and safety by creating awareness and training team members on safe and secure standards.
• Demonstrate inclusivity and create equitable experiences through respectful, authentic interactions.
• Follow safety policies, best practices, and training; report hazards and correct them where possible.
• Maintain positive working relationships with public safety officials and law enforcement.
• Participate in legal proceedings as needed to represent Target’s interests.
• Perform other duties based on business needs.

Benefits

• Eligible team members and dependents may receive comprehensive health benefits and programs, including medical, vision, dental, and life insurance.
• 401(k).
• Employee discount.
• Short-term disability.
• Long-term disability.
• Paid sick leave.
• Paid national holidays.
• Paid vacation.
• Financial, education, and well-being benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED