Assets Protection Specialist

Target•Honolulu, HI

About The Position

Assets Protection teams help keep guests, team members, and the Target brand secure, protect profitable sales by mitigating shortage risks, and prevent theft and fraud so products remain available to guests. The role uses surveillance, intelligence-led tactics, Target’s video surveillance system, and established Assets Protection practices to identify and address theft risks. It also involves documenting cases and incidents, resolving external theft and fraud, and conducting apprehensions in accordance with company policy. The Assets Protection Specialist supports a safe and secure store while helping create an easy, inspiring, and friendly guest experience. The role works with store leaders, team members, public safety officials, and law enforcement. It is a physically active position requiring mobility throughout a shift and the ability to work in varying environmental conditions. The position is full-time, although hours are not guaranteed to be 40 each week and may fluctuate with business needs.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or equivalent.
  • Meet any state or local licensure and other legal requirements related to the position.
  • Welcoming and helpful attitude toward guests and team members.
  • Ability to communicate on multiple-frequency devices and operate handheld scanners and other technology equipment as directed.
  • Effective communication skills.
  • Ability to work independently and with a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.
  • Ability to climb up and down ladders.
  • Ability to apprehend subjects in accordance with company policy.
  • Ability to scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving up to 40 pounds without assistance.
  • Flexible availability for varying hours and shifts, including nights, weekends, holidays, and peak shopping times; must report as scheduled, work scheduled shifts, and take required meal and rest breaks.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements while performing certain duties, including Drive-Up and carryout.

Responsibilities

  • Create a friendly guest experience by greeting guests, helping them find what they need or resolve issues, and thanking them at the end of transactions.
  • Support team efforts and assist peers in other areas while maintaining a positive and respectful attitude.
  • Support store sales, guest service, and profitability by preventing and resolving theft so products remain available to guests.
  • Resolve theft through good judgment and apprehensions in shortage focus areas, strictly following Assets Protection policies and procedures.
  • Identify theft trends using technology, reporting, and surveillance tactics.
  • Gather intelligence and communicate important issues to help prevent theft.
  • Use video systems appropriately to monitor theft activity.
  • Respond to security incidents and submit required documentation in accordance with Assets Protection policies and procedures.
  • Promote physical security and safety by creating awareness and training team members on safe and secure standards throughout the building.
  • Demonstrate inclusivity by valuing diverse perspectives, acting authentically and respectfully, and creating equitable experiences.
  • Work safely, follow safety policies, practices, and training, and report hazards and correct them where possible.
  • Maintain positive working relationships with public safety officials and law enforcement.
  • Participate in legal proceedings as needed to represent Target’s interests.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and dependents may receive medical, vision, dental, and life insurance, among other health benefits and programs.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
  • Financial, education, and well-being benefits.
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