Asset Protection Supervisor - Outlet, Full Time - Upper West Side
About The Position
The Asset Protection Supervisor supports Asset Protection Management in leading the implementation and execution of asset protection programs. This includes leading internal and external investigations, executing shortage control and safety programs, and promoting shortage and safety awareness using the tools and resources provided. The supervisor trains, develops, and coaches Asset Protection Associates to ensure they follow policies and procedures related to external apprehensions, record retention, shortage control, and safety programs. The role requires consistently acting with integrity, humanity, and respect. The supervisor serves as a role model for Customer First, Always behavior through asset protection and responsible stewardship of time and resources.
Requirements
- High school diploma or equivalent.
- 1–2 years of direct experience.
- Strong interpersonal skills and proven ability to communicate and share information with diverse groups of customers and peers.
- Resourceful self-starter who works well independently and as part of a team, and can adapt quickly to changing priorities.
- Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
- Must satisfy licensing requirements, as required by state or local jurisdiction.
- Ability to apprehend shoplifters.
- Ability to stand and walk for prolonged periods, occasionally reach above eye level, stoop, kneel, or crouch, sustain long periods in enclosed surveillance areas, and frequently lift or move up to 30 pounds.
Responsibilities
- Supervise internal investigations and the external protection program, ensuring staff follow policies and procedures concerning apprehensions, CCTV use, and record retention.
- Communicate safety and shortage action plans and programs in conjunction with Store Leadership.
- Develop and maintain positive relationships and open communication among Asset Protection, Store Leadership, Store Associates, Central, and peer Asset Protection teams.
- Maintain building security and open and close the building when appropriate.
- Train, develop, and coach Asset Protection Associates.
Benefits
- Day-1 medical, dental, and vision benefits for eligible colleagues
- Competitive pay
- Paid time off
- Flexible holiday time off and flexible scheduling
- Instant access to earned wages with PayActiv
- Enhanced benefits, including pet, home, and auto insurance
- 401(k) plan options
- Bonus earning opportunities
- Growth potential opportunities
- Employee discount at Bloomingdale’s and Macy’s stores
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
